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Review of Smokin Hot Cigars, Vape, Hemp Products n Smoke Shop (TOBACCO SPECIALTY)

Smokin Hot Cigars, Vape, Hemp Products n Smoke Shop (TOBACCO SPECIALTY) is a local business located in Ogden, Utah. This store offers a wide range of products, including tobacco, cigars, electronics, gifts, hookahs, incense, organic drugs, pipes, and vaporizers. The store is open seven days a week, with hours ranging from 9:00 AM to 10:00 PM on weekdays and Saturdays, and from 10:00 AM to 9:00 PM on Sundays.

The store is wheelchair accessible, making it convenient for all customers. The store is also LGBTQ+ friendly, making it a welcoming place for everyone. The staff is knowledgeable and helpful, making sure customers find the products they need.

The store offers in-store shopping and in-store pickup options for customers. However, delivery is not available. The store accepts debit cards as a form of payment, making it easy for customers to make purchases.

The store has received mixed reviews from customers. Some customers have praised the staff for being helpful and knowledgeable, while others have complained about the prices being a bit high. One customer even complained about a rude employee. However, most customers have had a positive experience at the store.

Overall, Smokin Hot Cigars, Vape, Hemp Products n Smoke Shop (TOBACCO SPECIALTY) is a great place to shop for tobacco, cigars, electronics, gifts, hookahs, incense, organic drugs, pipes, and vaporizers. The store is open seven days a week and offers in-store shopping and in-store pickup options. The staff is knowledgeable and helpful, making sure customers find the products they need. However, customers should be aware that prices may be a bit high.

From the business

"Vape supplies, Smoking Gears, Cigar, Kratom N Hemp Products! Only 21+ allowed, you get to see beyond expectation once you in!!!"

Amenities

  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Smokin Hot Cigars, Vape, Hemp Products n Smoke Shop (TOBACCO SPECIALTY) Reviews - 146

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marla Warby

Marla Warby

👍 👎 😐
High Prices Satisfactory Service Discount Good Selection Friendly Employee

Prices are a little high but the service is Satisfactory. And I was given a discount which kind of made up for the higher prices they have quite a bit to choose from place is OK with me. The employee that was working was very nice and helpful.

Cooro Sandor

Cooro Sandor

👍 👎 😐
Poor Customer Service Unhelpful Manager Defective Product

This by far has the worst customer experience I've had in a while. I bought a mod and I asked if it didn't work could I come back to switch it out. I was told yes by the initial employee they were very nice to me. When I returned the manager was on the phone with the employee. I asked if they could switch the mod I purchased as they told me. The manager on the phone told me no. I am now stuck with a mod that doesn't work and about 20 dollars in the hole. Now I'm upset and went to the place down the street. They were much more helpful and made sure to make me feel welcome. I'm not one to complain normally but this is my exception.

Jared B

Jared B

👍 👎 😐
Helpful Staff Good Customer Service Recommended

Thank you to the chick that was working 2 Mondays ago for helping me to find the most suitable product for myself.
answering questions, telling me past customers experiences n opinions of products, not rushing my indecisiveness and just being nice in general. I was at the shop down the street 15 minutes prior and everything was the exact opposite which made me appreciate it that much more.
It was my first time at the shop i live on the other side of the town but would highly recommend the place over the other shops in the area to anyone for anything..

5 stars. Give her a raise.

Ang3l Montalvo

Ang3l Montalvo

👍 👎 😐
Limited Selection Grateful for Open Hours

I Am New To The Area, and The first visit the ladies where super helpful when I was searching for a specific type of Vape Juice . When I went back for an actual Mod, the selection honestly was 3. But what do you do? I purchased one, and surprised at the actual size for the price . Not happy but grateful they were still open

Christopher Jennings

Christopher Jennings

👍 👎 😐
Friendly Staff Helpful Staff Good Customer Service Limited Redemption Money

The staff are super friendly and helpful. I enjoy the time I spent in the store and I am in there very often. I wish they would have more money available for the redeeming process but that's about the worst thing I can say about the business. Great job guys!

Musik Mc.

Musik Mc.

👍 👎 😐
helpful staff knowledgeable staff good deal beautiful pieces

Such helpful and knowledgeable ladies staffed here!
Just purchased the perfect gift for a friend for an even better deal ♡

2 for $19 on some beautiful spoon pieces steal ☆ until 12/31!

Definitely will be coming back

Angela Hill

Angela Hill

👍 👎 😐
Friendly Staff Great Food

They are awesome they always know what I want when I come in super friendly and the best awesome sauce 😎

Tray

Tray

👍 👎 😐
helpful staff well-stocked store

Sahara was super helpful and I will be going back. Store is huge and well stocked.

raedawn davis

raedawn davis

👍 👎 😐
Weird Policy

Very nice people. The product was okay. I got a weird vibe when the cashier told me that their policy is to take a picture of your ID (in the back room) when you spend over a certain amount. I have been to several places that have never done that before.
I don't think I will be back.

Tiny Sessions

Tiny Sessions

👍 👎 😐
Poor Customer Service Overpricing

I came in there to get a couple of things the other day and the girl that was working was horrible. She completely over priced an item the had the price clearly labeled. Then when I said I wanted to look around some more, she hopped on her phone and sat down. Didn’t even try to see what I was interested in buying, didn’t bother to check on the other customers in the store.
This is such horrible service and I will never be back.
Her name was Shay.
If I could give 0 stars I would.

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