KOLAS Florin Perkins/Elder Creek Marijuana Dispensary

Easily the best dispensary in Sac. Their budget shelf always has a great selection for any occasion. But for the days when I have a little extra to spend, an extra 5$ for their upper shelves create a whole new experience for me. I go here frequently and the staff is always very friendly and knowledgeable. My most memorable visit occurred several weeks ago. As I went to pay ALL my money was missing. While I was frantically rummaging through my clothes making a mess on the floor, the security guard walked inside, saw me and asked me what vehicle I drove. I thought he was going to kick me out when he handed me all my cash. "I found this near your car, we can't have ya leaving empty handed." This is the only club in Sac you ever need to go to.

Tyler the Bud Tender introduced me to an excellent deal, meandered around with me as I look at all the options like an excited kid, then of course came right back to the deal he first told me as the best option....very patient, courteous, and professional....a breeze to work with. As far as CC101....killer deals and top notch product however when ot comes to a dispensary it is about the bystander....Tyler got me!

Stan is a great guy and plugs with dope all the time. Give that guy a raise!

They are amazing. The manager Mishelle is amazing included with the amazing team environment. From the front door to the sign in to the actual purchase, just an awesome place.

Shout out to Des and Natasha they helped me out made my day feel great and educated me on a few products they both have that feel of comfort which makes me feel great and relaxed knowing what to get. Thankyou,Thankyou.

Stanley was the best to help me out at my first visit

My bud tender was the best! Took about 30 min. Showing me the difference between the shatters, cartridges, waxes. His knowledge was amazing...enough that I bought an edible! Then I was shocked because compared to most clubs, I walked out under 100, but with a lot more 😊 and they had a rep giving out full size crumbles! The best club yet.

Jamie took good care of me. Very helpful
Cool dude to talk with. Love going to this store.

Love this place! Ash was my budtender today and she was great. Super knowledgeable and took her time. Definitely a five star experience.

On 1/24/2020 I purchased two platinum Vape cartridges. I noticed one of the cartridges was not giving any pull when I try to draw from it I then noticed that the cartridge was defective the coil band was broken off and loose. I return to the dispensary the next evening and explain to the manager that my cartridge was defective. I handed the cartridge over to the manager inside the box inside the box the cartridge and the two pieces were in a plastic tubing. The manager said he would take it to the back and check it out he returned and said he couldn’t help me because some of the product had been smoked of course with there was some product missing but the majority of the product was still in the defective cartridge. I explained to the manager that as a loyal customer he should either replace the cartridge or offer me some type of store credit. He explained that he can’t do that and maybe once the dispensary gets it together they’ll be able to offer that to customers. The manager was very professional but the bud tender that had nothing to do with our Discussion was very intrusive and condescending towards me. I informed the manager that I would like to have some type of contact information so that I can try and resolve this manner I am also going to contact platinum Vape since I did purchase purchase these cartridges during a vendor demonstration which I feel helps out the vendors as well as the dispensary. Informed the manager that I would just contact upper management but he was very reluctant to give me any information on how to contact someone. He returned my defective cartridge and I left the establishment, I decided to look in the bag to make sure that the cartridge was returned and noticed that only one of the defective pieces were included in the plastic sleeve Very suspicious I called the dispensary and was informed that they would look at the camera and look for the missing coil band I wanna call it I don’t know. I arrived at the dispensary approximately four minutes later and was told that they didn’t have the missing piece and I must have taken it out of the plastic sleeve and dropped it in my car that’s never happened essentially calling me a liar which is very insulting remember I am a valued customer to your business. I was told there was nothing we could do a very rude and abrupt manner. This really isn’t about the money this is really about the principal I can purchase from any other retailer and if my purchase is defective in any manner they will always do the right thing and either replace or fix this defective item. Manager told me that this is the medical marijuana business we don’t do stuff like that. He actually told me that if you purchase any type of medicine and it’s not the right type and you return it to the store They would not return or fix the problem, not true I am in aa metastatic breast cancer patient as well as a diabetic and I have occasionally had to return medication and was made whole again they never refused to accept medication so for the manager to be saying things like that I think it’s totally out of line. I still have not been able to contact or email any upper management because I have no email address I do have a website but it does not let my email go through. I will continue to fight for my rights as a consumer and a loyal customer of this dispensary. Hopefully upper management will see this review and do the right thing. I have been a customer of this dispensary for a few years and I have always had excellent customer service today the staff miss the mark they truly showed me that being a loyal customer means nothing and that they only care about profit. .