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Review of Denver Smokes And Vapes

Denver Smokes And Vapes: A One-Stop Shop for All Your Smoking Needs

Denver Smokes And Vapes is a tobacco shop and vaporizer store located in Denver, Colorado. The store offers a wide range of smoking products, including vape juices, vaporizers, cigars, pipes, and smoking accessories. The store is open seven days a week, and customers can choose from in-store shopping or in-store pickup options.

Service Options

Denver Smokes And Vapes offers in-store pickup and in-store shopping options. Customers can place their orders online and pick them up at the store. The store does not offer delivery services.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. However, the restroom and seating areas are not wheelchair accessible.

Amenities

Denver Smokes And Vapes offers free Wi-Fi to its customers, making it easy for them to browse and shop for their favorite smoking products.

Crowd

The store is LGBTQ+ friendly, and the staff is welcoming to all customers regardless of their sexual orientation or gender identity.

Planning

Denver Smokes And Vapes is a great place for a quick visit. The staff is knowledgeable and can help customers find what they need in a short amount of time.

Payments

The store accepts debit cards, credit cards, and NFC mobile payments.

Customer Reviews

Denver Smokes And Vapes has received mixed reviews from customers. Some customers have praised the store for its excellent selection of smoking products and knowledgeable staff. One customer wrote, "Gus and Santiago are very knowledgeable and helpful they have EVERYTHING YOU NEED from vape juice, knives, incense, vape mods, and good prices!" Another customer wrote, "This is one of my favorite smoke shops in Denver, with a great selection and superb customer service. Gus, the owner, truly cares whether or not he has the products customers are searching for."

However, some customers have criticized the store for its customer service. One customer wrote, "The guy working there was so rude and told me to leave!! I’ve never been told to leave a store before in my life." Another customer wrote, "good place but i guess it opens whenever it wants, there’s a better place down the road, not worth it."

Conclusion

Denver Smokes And Vapes is a great place for smokers to find their favorite products. The store offers a wide range of smoking products, and the staff is knowledgeable and helpful. While some customers have had negative experiences with the store's customer service, many others have praised the store for its excellent selection and service. Overall, Denver Smokes And Vapes is a great place for smokers to visit in Denver.

From the business

"Tobacco & Vape Products Shop, Premium Cigars, Pipes and Glass, Premium mix of Vapor and the latest Mods and Devices. Full line of smoking and vaping devices, and accessories. Flavored Tobacco products, Flavored Cigars , Premium Cigars, Pipes, Vape Mods, E-Juice and hemp derived CBD products."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Denver Smokes And Vapes Reviews - 195

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Giovanni Ortiz

Giovanni Ortiz

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service Unprofessional Behavior

This is a really nice shop. It looks well taken care of, and the prices are good. However, the gentleman that was helping us on 06/17/2020, not sure if he was the owner, but he was very rude. I heard him talk to another customer about a shoplifting that recently happened at the shop, so maybe he was on edge?
We were asking him to grab things from behind the counter, and he sounded like he was bothered. We asked him for butane, and then he implied we needed to hurry because he can be helping other people at that moment, and pointed at where the butane was, which he needed to grab anyway since it was behind glass. He then proceeded to assist another customer, to which the customer told him no and that he can continue to assist us. He went to grab the butane from behind the glass, and slammed it closed, and came back to the register to check us out. At that point, my friend was going to buy a piece that was worth about $200, and decided to leave it due to this individual’s attitude.
Based on this experience alone, I do not recommend this place, however I do think it is worth giving this shop the benefit of the doubt. Lots of options in store.

Debra Smith

Debra Smith

πŸ‘ πŸ‘Ž 😐
Great Shop Knowledgeable Staff Courteous and Helpful Good Price Long Standing Customer

A great shop very knowledgeable in all products. Always very courteous and helpful. Lots of great items at a good price.
I've been a long standing customer
and will continue to be.
Thank you

Teagan Garand

Teagan Garand

πŸ‘ πŸ‘Ž 😐
Friendly Staff Clean Atmosphere Great Prices Mask Mandate

BEST VAPE/SMOKE SHOP EVER. Only one staff member and he’s super friendly and very helpful. Atmosphere is very friendly and always clean, prices are great too! Mask mandate applies which is always a plus. HIGHLY RECOMMEND.

Dani Kochis

Dani Kochis

πŸ‘ πŸ‘Ž 😐
Great Place Friendly Shopkeeper Helpful Staff

This place is great, and the shopkeeper even greater! Will definitely go back! Tobacco for chewing and dogs for smoking.

I told them I felt confident after reading the reviews, and he helped me out on a small piece.

Austin Bakhtiary

Austin Bakhtiary

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconsistent Hours

Never opens on time. Consistently late and is usually very rude to me. When I ask to see a product or ask for more information, it’s either ignored, or gives one word answers. Even gave me a sign one time to look at cause he couldn’t be bothered.. One occasion, I asked when a disposable vape was coming in, and he blew up at me saying he doesn’t like the owner of the company and to stop asking him, which I had asked twice in the course of two weeks.... Later when I came in, he was fully stocked of the product I asked about. How bout that?

Here it is, Sunday 11:30 and sign says opens at 11am. Place is closed and customers are walking away. He’s nowhere to be found. It’s like this every morning when I stop before work.

Matthew Tapper

Matthew Tapper

πŸ‘ πŸ‘Ž 😐
Friendly Staff Well-Organized Shop

Gus is great! Super nice guy and always willing to answer questions.

Shop is well kept, clean and he has a TON of stuff in there.

Keep up the great work Gus!

Kayson Clark

Kayson Clark

πŸ‘ πŸ‘Ž 😐
Great Prices Helpful Owner Highly Recommended

This store definitely DESERVES the 5 stars. I have been shopping here for a few months now and they have had everything I needed for really great prices. The owner is a really great guy. He always helps me look for the best papers, accessories, and e juice. Not joking when i say this will probably be the only smoke shop I shop at for a while. HIGHLY RECOMMENDED!!!!

Hunter Hays

Hunter Hays

πŸ‘ πŸ‘Ž 😐
Excellent Service Affordable Great Variety Highly Recommend

The service here is excellent. I have a hard time making decisions about what i want and the guy who works here is always patient and willing to help me with what he prefers and what is most popular. It is affordable and has some great variety of products. Highly recommend !

Mario Castillo

Open and closing time vary... Other than availability it's okay

Gregory Valadez

Gregory Valadez

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Bad Product Quality

One of the owners or part owners got mad because i purchased 2 swift vapes one lush ice and one pog i smoked them and they dont have any flavor. I immediately went back into store to try to get this issue resolved. He said we dont exchange and stated to me that i dont like them this is why i want to return also stated that he will loose this transaction. Its not my fault they didnt have flavor. He gave me a return its was like being dismissed for a faulty vape pen which is not on me. I didnt have them like 10mins. He then smoked them and tasted them and claimed they had taste I live in lakewood and drive to this location off of Mississippi not a close drive. I have brougt several people here but it will be the last time and i will inform all that i have came here with his lack of manners and respect and we will not be back.

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