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PUMPERNICKEL POPS SMOKE SHOP &VAPE STORE ORMOND BEACH Logo

PUMPERNICKEL POPS SMOKE SHOP &VAPE STORE ORMOND BEACH

4.3

160 reviews
Vaporiser Shop
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Review of PUMPERNICKEL POPS SMOKE SHOP &VAPE STORE ORMOND BEACH

Pumpernickel Pops Smoke Shop & Vape Store Ormond Beach: A One-Stop Shop for All Your Smoking Needs

Pumpernickel Pops Smoke Shop & Vape Store Ormond Beach is a popular vaporizer store located in Ormond Beach, Florida. The store offers a wide range of smoking products, including vaporizers, e-cigarettes, glass pipes, hookahs, and more. The store is open seven days a week, and customers can choose from a variety of payment options, including debit cards, credit cards, and NFC mobile payments.

Service Options

The store offers in-store shopping, and customers can browse through the wide range of products available. The store does not offer delivery services at the moment.

Accessibility

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance, making it easy for customers with disabilities to access the store.

Planning

The store is perfect for customers who want to make a quick visit and get their smoking products. The store has a laid-back atmosphere, and customers can take their time browsing through the products available.

Products and Prices

Pumpernickel Pops Smoke Shop & Vape Store Ormond Beach offers a wide range of smoking products, including vaporizers, e-cigarettes, glass pipes, hookahs, and more. The store has a variety of products to choose from, and customers can find products that suit their needs and budget. The prices are reasonable, and customers can get good quality products at affordable prices.

Customer Service

The store has a team of knowledgeable and friendly staff who are always ready to assist customers. The staff is polite, attentive, and helpful, and they treat customers with respect. Customers can ask for recommendations and advice on the products available, and the staff will be happy to assist them.

Customer Reviews

The store has received mixed reviews from customers. While some customers have praised the store for its quality products and excellent customer service, others have complained about the staff's attitude and the quality of the products. However, the positive reviews outweigh the negative ones, and most customers have had a good experience shopping at the store.

Note: The above description is based on the business data provided and does not reflect the writer's personal experience with the business.

From the business

"We have a great selection of products in vape smoke kratom CBD and the latest technology the industry has to offer. Our exotic juice flavors are FDA regulated and approved for quality by the staff. We set the bar high for other to follow! None can match our selection or our products."

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store shopping

PUMPERNICKEL POPS SMOKE SHOP &VAPE STORE ORMOND BEACH Reviews - 160

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
gino fox

Amazing staff and selection! Super helpful and Chick-fil-A quilty customer service there.

Dray Louk

Dray Louk

πŸ‘ πŸ‘Ž 😐
Outstanding Amazing Variety Excellent Customer Service Good Pricing

This place is outstanding! What an amazing variety in this store! I was really happy with Jarrett who took his time to listen to what I was looking for and helped me make a much better decision in my purchase. We need more people like him who take the time to give excellent customer service! I was also really shocked at the prices (in a good way). I assumed everything would be expensive because we are in the Daytona area but they had really good pricing! Definitely coming back the next time I’m out this way!

Quality Moving & More LLC

Best vape store I've been going there since before vaping started back when they where just smoke shops

Daniel Troen

Daniel Troen

πŸ‘ πŸ‘Ž 😐
Fake products Rude behavior

Did not enjoy coming to this shop he started restrictions on the way I speak this town n the next r in my name he sells fake weed… dedicated losers looking to produce confusion instead of harmony

Bryont Sullivan

Just bought a great concentrate setup and she hits like a champ.
Staff was very helpful and polite.

Debi LaStarza

Debi LaStarza

πŸ‘ πŸ‘Ž 😐
helpful informative prompt professional good products

Every time I go here, very helpful very informative no their stuff. Services always prompt and profession. These products are very good!

Heidi F

Heidi F

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Knowledge Great Selection Reasonable Prices Cool Atmosphere

My go to for all my needs...staff is always so friendly and helpful. Good knowledge on product. Great selection and reasonable prices. They have a good variety of low cost all the way up to "who pays that for this." i even heard a hip hop song on the other day in there i thought was only on my place list...cool cool cool place and peeps

Sam

Sam

πŸ‘ πŸ‘Ž 😐
Defective item Poor customer service Lost customer

Bought a defective item and tried to exchange it in store with a receipt. Chad was rude and told me all sales were final despite the fact I was there less than 24 hours prior. Instead of replacing a $10 battery you lost a costumer to canna daze down the road.

Heidi C.

We've been coming to this place for the last 3 years. Always good experiences

Gabriella Maynard

Gabriella Maynard

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced Unprofessional Behavior

I’m not one for doing these and I hate to bash a mom n pop place but here it is. I purchased a disposable back in august and my card got charged twice. After said purchase I was positive for covid (I am not blaming them for that, just bad timing) after testing negative a went back in and showed the counter guy my bank statement and he was pretty helpful. He tried calling the owner no answer but he took my name and phone number and told me to wait 10 days to see if the money would pop back up. Of course after that it did not go back into my account. I just avoided them after that. But then I discovered a few different shops that charge a few dollars less for the same product I purchased from pumpernickel pops, so a few months later me and my husband went back in because I needed something and they were the only ones open late. We explained the situation and the girl at the counter did the same thing the first guy did except thing time I was told I would be getting a phone call the next day from the owner who apparently never answers his phone. And alas I did not get a phone call. To be honest I should’ve just let it go but I used to work for publix and customer service is priority for them, and coming from that id hope a small business would do the same. Instead of just making it right I got the run around and I was getting frustrated. Not sure why my money never was given to me after the supposed 10 days, which I showed proof. But finally my husband went in today and the comment was made β€œthe owner might get mad me” and that counter person gave him the product I was basically owed. Comments like that aren’t professional in my opinion. And I don’t want that employee getting in trouble, and I understand a smoke/vape shop probably isn’t the best for quality service, but Vapor and co across town has way better customer service and WOULD NEVER let comments like that be made or let alone let me go months without a refund or at least product of that value given to me. Plus the night I went into pumpernickels there trash can was overflowing and there were 2 employees just sitting there on their phone. Just a gross experience. Keep track of your bank statements everyone, don’t be like me and let it go.

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