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Review of Upper Limits Midwest, Inc.

Upper Limits Midwest, Inc. is a unique business that offers a variety of products and services to its customers. This women-owned business is located in Springfield, Illinois, and is open seven days a week. The business is a combination of a glass shop, cannabis store, engraver, glass blower, glass etching service, vitamin, and supplement store, and wholesaler.

The staff at Upper Limits Midwest, Inc. is knowledgeable, friendly, and helpful. They are always willing to assist customers with their needs and provide quick visits for those who are in a hurry. The store offers a wide range of products, including vape supplies, vape juices, mods, CBD items, and concentrate technology. They have a great selection of e-juice, and customers can test the flavors using higher-end box mods and tanks/coils.

Upper Limits Midwest, Inc. is also known for its glass selection, which is blown from local artists. They have a variety of fun glass at good prices, including some high-end pieces to drool over. The staff is so friendly that it feels like you're just hanging out with a friend.

The business offers several service options, including curbside pickup, online estimates, in-store pickup, in-store shopping, onsite services, and delivery. They also provide assembly service and service guarantee to their customers.

Upper Limits Midwest, Inc. is LGBTQ+ friendly and has a wheelchair-accessible entrance and parking lot. They accept debit cards, NFC mobile payments, and credit cards as payment options.

While the business has received some negative reviews, the majority of customers have had positive experiences. The staff is knowledgeable and helpful, and the store has a great selection of products. Customers appreciate the competitive prices and the fact that they can get what they need right away since the store is local.

If you're looking for a unique shopping experience and a wide range of products, Upper Limits Midwest, Inc. is worth checking out. The staff is friendly and knowledgeable, and they offer a variety of service options to meet your needs.

From the business

"Your Online Smoke Shop & Custom Glass Pipes Source. Established in 2013 in Springfield, IL, Upper Limits Midwest is a top-scaling retail leader with a strong focus on customer service and support. We Make Custom Glass Pipes! Want your logo beautifully etched into promo glass pipes? Talk with the ArtistPipes team about the ultimate promo item for your business and get a FREE quote today! UPPER LIMITS | HEAD SHOP PRODUCTS | CUSTOM GLASS BLOWING | CUSTOM GLASS PIPES & GLASS ETCHING | B2B WHOLESALE | DISPENSARY SERVICES | BEST CBD & CANNABINOID PRODUCTS | TERPENES | BULK CARTOMIZER SUPPLIES | VAPE SHOP | GROW EQUIPMENT & SUPPLIES | AWARD-WINNING CUSTOMER SERVICE | GLASS PIPE REPAIR SERVICES | MEMORIAL GLASS PRODUCTS | SMOKE SHOP GEAR |"

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Curbside pickup
  • Online estimates
  • In-store pickup
  • In-store shopping
  • Onsite services

Upper Limits Midwest, Inc. Reviews - 169

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chris Banse

Chris Banse

πŸ‘ πŸ‘Ž 😐
Great customer service Excellent selection of liquids

Been here multiple times. Always felt welcome. I actually was having a problem with a mod i didnt buy from them and they walked me through the problem and what i can do to fix it.

GREAT selection of liquids. I honestly dont even think about going anywhere else these days.

EB0NY N1NJ4

EB0NY N1NJ4

πŸ‘ πŸ‘Ž 😐
Great customer service Wide selection of juices Reasonably priced mods Exciting upcoming blown glass section

Love this store and have made it my vape store!! They have nice yet fairly priced mods and a wide selection of juices!!! The customer service is excellent even when your just going to browse! They will answer any questions you have and do the most to see that you are well satisfied with your vaping needs!! P.S. Can't wait for the blown glass section to open so I can go watch!!!

Tim Clarke

Tim Clarke

πŸ‘ πŸ‘Ž 😐
Rude staff Unhelpful staff Poor customer service Lack of product knowledge

Don’t waste your time. Rude unhelpful staff. Just tried to buy ecig juice they have no list and couldn’t suggest anything. More worried about standing in the right spot then making a sale and I had a mask on and wasn’t close to anyone.

Emily Minder

Emily Minder

πŸ‘ πŸ‘Ž 😐
Great Customer Service Helpful Staff

Aaron was very helpfull and great at making sure everyone in the store was taken care of! Best customer service i have experienced in a long time! Thank you aaron for being amazing at what u do!

Lori Jenkins

Lori Jenkins

πŸ‘ πŸ‘Ž 😐
knowledgeable helpful honest response accurate

They are knowledgeable and very helpful and we respect the honest response we get. So far, always right. Reviewing for a friend.

Mary Hall

Mary Hall

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff New Inventory Best Place Great Service

I won't go anywhere else. The staff is otknowledgeable, always have new inventory to oooo and aaahhh over. Best place to get my gadget fix on! After 4 years yall never cease to amaze me! See yall soon, my count vape broke :(.

Joe Miller

Joe Miller

πŸ‘ πŸ‘Ž 😐
Affordable Prices Better than Competitors

Got juice 2 weeks ago, for a big bottle of juice the prices are unbeatable. I'd be dumb not to get it there. Sooo much better than Tribble in every way. I need more juice, Upper Limits will see me soon lol

Morgan Eskew

Excellent customer service, very friendly staff. Good pricing and good products. Have recommended to many people.

Emily Kuligowski

Emily Kuligowski

πŸ‘ πŸ‘Ž 😐
Ignored in Glass Room Children in Vape Room Second Hand Smoke

Everyone here is SO nice! Their selection is incredible and the digital inventory list is awesome and super organized. Their glass is very nice, most made by an in-house glass blower that you can occasionally see working in the "juice room".

EDIT:

Unfortunately I had to drop the rating... I was completely ignored in the glass room which irked me, but isn't the worst... The worst being that EVERY time I go in, there are children in the vape room with adults smoking (vaping, whatever) and I have a big issue with this. The vapor produced is still harmful and contains nicotine. It is NOT safe for use around children. So not only was I ignored, I had to listen to children tell the adults how they wanted to smoke, be told they're too young, while they were inhaling second hand smoke in a hazy vape shop. Please leave your children at home. Doesn't the sign on the door say 18+?

Z O

Z O

πŸ‘ πŸ‘Ž 😐
Excellent Service Friendly Staff Knowledgeable Great Selection

Seriously excellent service. I'm relatively new to vaporizers and the staff were so friendly and knowledgeable I had a great time shopping here. Very nice and great selection.

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