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Review of Roseville Smoke Shop

Roseville Smoke Shop:

Roseville Smoke Shop is a tobacco and vaporizer store located in Roseville, Minnesota. The store offers a variety of tobacco products, including cigars, cigarettes, and snus, as well as vaporizers and vape accessories. The store has a wide selection of products and is a one-stop-shop for all your smoking needs.

The store is open seven days a week, from 8:00 am to 8:00 pm on weekdays and Saturdays, and from 9:00 am to 6:00 pm on Sundays. The store is conveniently located on Lexington Avenue North, making it easily accessible to customers in the area.

The store has a rewards program, which is a great way for customers to save money on their purchases. The program offers discounts and other perks to loyal customers. The store also offers free Wi-Fi, making it a great place to hang out and relax while enjoying your favorite tobacco products.

The store is LGBTQ+ friendly, making it a welcoming place for all customers. The staff is knowledgeable and helpful, and they are always willing to answer any questions you may have about their products.

The store offers in-store pickup and in-store shopping options, making it easy for customers to get their products quickly. However, the store does not offer delivery services.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. However, the restroom and seating areas are not wheelchair accessible.

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

While some customers have had negative experiences with the store's customer service, many others have praised the store for its great selection of products and helpful staff. Overall, Roseville Smoke Shop is a great place to shop for all your smoking needs.

From the business

"Flavored Tobacco & Vape Products Shop, Premium Cigars, Pipes and Glass, Premium mix of Vapor and the latest Mods and Devices. Full line of smoking and vaping devices, and accessories. Flavored Tobacco products, Flavored Cigars , Premium Cigars, Pipes, Vape Mods, E-Juice and hemp derived CBD products."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Roseville Smoke Shop Reviews - 100

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Darla Neadeau

Darla Neadeau

πŸ‘ πŸ‘Ž 😐
Friendly staff Wide variety of products Clean and organized

The owner and employees are very friendly and kind. They have a wide variety of products. It's very clean and have an open floor which makes it easy to find what you need.

Roy Jackson

Roy Jackson

πŸ‘ πŸ‘Ž 😐
Bad Customer Service False Accusations Poor Quality Control

I bought a atman awax pen and when I went to use it I realized that the pen itself wasn’t in the package. I return to the store to tell them the pen wasn’t there and the manager instantly asumes I’m lying saying that it seems fishy and that they wouldn’t sell something without checking it first. But I can literally walk into the store and point out the pen that’s supposed to be in the box they clearly had it on display and didn’t return the pen to the box when they sold it. But now instead they didn’t give a return and said I was lying. WOULD NOT RECOMMEND

Cheryl W.

Always in and out. Great prices and friendly customer service. Ample parking.

Micheal Huseby

Micheal Huseby

πŸ‘ πŸ‘Ž 😐
Good customer service Helpful staff Positive experience

Im not very knowlegable about some of the products and was nervous coming in being a newb. They made me feel not dumb and answered all my questions teaching me along the way. They were so nice and polite. Id send any of my relatives here knowing they will be treated well. Even remembered my name as i checked out and said thank you mike. Good customer service is hard to find. They got it. Thanks

Mishka H

Mishka H

πŸ‘ πŸ‘Ž 😐
Great customer service Consistent experience Friendly staff

Great place you can always rely on the same great customer service, always good to feel confident add a place you frequent she always know what to expect.
Grey sweater is a really nice guy thank you.

Gideon Matchey

Gideon Matchey

πŸ‘ πŸ‘Ž 😐
Great Service Knowledgeable Staff Good Selection

Theses guys helped me out a lot with choosing cigars for my buddy's wedding. Didn't know much going in, came out feeling good with what they suggested. Great service, selection, and knowledgeable crew. Thanks guys!

Adam -

Adam -

πŸ‘ πŸ‘Ž 😐
Great Customer Service Quality Products

I enjoyed my visit. Moe set me up with a e cig device I was a bit unsure about after pulling down and examining several, turns out the thing is a beast and can take the place of my old beast that finally kicked the bucket after 18 months.
Good job and you guys have me as a customer now!

Michelle Harrison

Michelle Harrison

πŸ‘ πŸ‘Ž 😐
Racist Poor Customer Service High Prices

Suuuppppppppoeeerrrrr racist. I went in there to compare prices of their tobacco after two mins of being in there I realized why pay 5 for two when I can pay 1.49 for two so I left no big deal right...wrong.... the guy come chasing after me saying empty your pockets now!! I turn around like what?!?! He like I know you stole from me so I empty my pockets and a iPhone and about 500 comes out I just look at him and say I probably make more money than you and I will never spend my hard earned money here ever. This guy had the nerve to say I dont care get out don’t come back. I don’t know if it was because he was wrong or felt embarrassed but that is NOT how you treat a customer. Don’t go here their prices are too high anyways.
Update: I’ve only been to this shop ONCE I live in Bloomington for Christ sake I’ve never been arrested I’ve never even had a ticket. If this is how they treat their customers I’m glad I haven’t spent my money with them. The owner is a liar and trying to make them seem right for following me to my car. So keep lying I will be contacting the better business bureau.

Elliot P

Elliot P

πŸ‘ πŸ‘Ž 😐
Great Customer Service Helpful Staff Competitive Prices

Great customer service. Helpful and respectful staff. Somewhat small selection due to small store space but they pack it to the ceiling. Prices are competitive, beaten only by online juice stores.

Annie Hawthorne

Annie Hawthorne

πŸ‘ πŸ‘Ž 😐
Rude Customer Service

I called to ask a simple question. The guy on the phone was rude af. I couldn’t even believe it. Would never set foot in that place.

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