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Review of Empire Smoke & Vape Shop
Empire Smoke & Vape Shop: Located in Webster, New York, Empire Smoke & Vape Shop is a one-stop-shop for all your tobacco, cigar, and vaporizer needs. The store offers a wide range of products, including e-cigarettes, hookahs, tobacco, cigars, and vape juices. The store is open seven days a week, with extended hours on weekdays, making it convenient for customers to shop at their leisure.
The store is known for its friendly and knowledgeable staff who are always willing to help customers find the right product. The store's owners are highly praised for their excellent customer service and willingness to go the extra mile to ensure customer satisfaction. Customers appreciate the store's competitive pricing and the fact that they carry a wide range of products, making it easy to find what they need.
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store offers in-store shopping, and customers can also take advantage of the store's quick visit service option. The store accepts debit and credit cards, as well as NFC mobile payments.
Overall, Empire Smoke & Vape Shop is a great place to shop for all your tobacco and vaporizer needs. The store's friendly staff, competitive pricing, and wide range of products make it a favorite among locals. Whether you're a seasoned smoker or new to the world of vaping, Empire Smoke & Vape Shop has everything you need to enjoy your smoking experience.
From the business
"Smoke Shop. Vape Shop. CBD/Kratom Shop."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Empire Smoke & Vape Shop Reviews - 113
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Antonio Teoharev
Empire Smoke shop is one of the best places to go for all your needs. Friendly environment, great prices and they have everything. Truly recommend going and checking it out.
Raiden
The owner is a great guy. Always helpful and actively engages everyone that walks in the door. Shopping here feels like walking into your neighborhood shop with a buddy behind the counter.
He cares about his customers opinions on the merchandise and ACTUALLY changes stock based on our wants/needs.
Go see our buddy at Empire. You will not be disappointed.
Nicholas Demino
Always good to go here..💯
Linda Kremer
Mr. & Mrs. Jay! Before I moved back to Webster, I would drive in from Irondeqouit to get supplies. I have been coming here for about 6 yrs and what makes me only come to THIS store is by far the customer service! You two are the friendliest business owners I have ever ment and I always direct people to you! While I know you are not getting rich on the flavor that I buy, you still go out of your way to get it for me. You have always treated me very very well and I so appreciate it. You know buy now it is Linda who uses the Tobacco flavor. Thank you for always being so responsive and nice. GOD Bless you and your family always. Linda K.
matt whitney
This is one of the better places to get Vape gear juice ext. And I think the best prices in Rochester for name brand the owner is very knowledgeable very polite then we'll go the extra my all the help you get what you want or he will even order it for you so they have it in stock. This is a must check out place for anybody looking for a new Vape shop
New York
Great Svs. Always helpful. Good variety of products. If you don’t see something you need they will try to special order for you. Great owners who try their best to make sure you are happy and satisfied with every visit! My only go to store!
Don Vandenbosch
This is by far the best Vape Store in the Rochester area. Jay, the Owner, always provides great customer service and is very knowledgeable on all vape products. You can't beat his prices either.
Jill Shechet
😍I love this shop! Husband and wife are great team, adorable, knowledgeable and hardworking to please every customer. Pusho, I adore you for most amazing service in middle of life threatening storm conditions. Be safe.
Eric Berg
BEST smoke shop in Rochester! I will go NO WHERE ELSE but this place! Jay is one of the nicest guys I ever met! He helps you find what you need and doesn't give you ANY hastle or judgement! I ALWAYS recommend this place to everyone I know who's looking for a shop!
Nick Paradise
If you haven't been inside this smoke and vape shop your missing out big time on deals and a all around great shop environment I have been going here for over 5 years and never have been dissatisfied with a purchase and never have felt pushed to buy a product. The owners are awesome and friendly and give excellent competitive prices so head on down before you keep spending more money at other shops.