Cloud Heaven Smoke & Vape
Review of Cloud Heaven Smoke & Vape
Cloud Heaven Smoke & Vape is a tobacco shop located in Cary, North Carolina. The shop offers a variety of tobacco and vaping products, including e-juices, glass pipes, and CBD products.
The store is open seven days a week, with hours ranging from 9:00 AM to 11:00 PM on most days. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Customers can choose to shop in-store or have their purchases delivered. The store accepts debit cards, credit cards, and NFC mobile payments.
While some customers have had positive experiences at Cloud Heaven Smoke & Vape, others have had negative experiences. Some customers have complained about the prices being higher than online prices, while others have had issues with rude employees.
One customer complained about being charged different prices for the same item on different visits. Another customer complained about a specific employee who was rude and made them feel rushed and uncomfortable.
However, other customers have had positive experiences with the store's employees. One customer praised an employee named Aladdin for being a smooth salesman who helped them find what they needed. Another customer praised a weekend employee for being sweet and helpful.
Overall, Cloud Heaven Smoke & Vape offers a variety of tobacco and vaping products and is open late for customers' convenience. However, some customers have had negative experiences with the store's prices and employees, while others have had positive experiences with specific employees.
From the business
"Premium cigar, cigarettes, tobacco, vape, hookah, Kratoms, CBD and much more."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Jalen Brant-Elder (typicaljalen)
Never going back to this location. I usually go to ncstate or downtown Raleigh to get my refills, but went here simply because it was closer. he associate who helped me out was super short with me and rude. He answered the phone mid sentence while i was asking about some of the products, was texting while “helping me out”, swore (but that was just a cherry), and when asking about the difference between the cbd rollups, he just said quality as if that was a quality answer. Im not gonna play the race card game but dude even apologized for his rudeness and then continued to be short and rude. Definitely prefer the ncstate smoke shop where they overwhelm me with information, instead of giving smoke shop workers the mindless couch sitting reputation.
Tanner
Best prices around Cary, best vibes around Cary, always have tons of stocked kratom strains. When I'm in town I always go to Cloud Heaven.
Kyle Ulibarri
Best shop in Cary! Great selection and the staff is friendly. The lady that works there is alot of fun!
Pickle Mittens
Nashmi has been working there for the 2 years I have lived there and has been extremely friendly and accomodating to me and my smoking/recreational needs haha the energy is great and the back room design is magestic!!
Bennie Locklear
I really enjoy this shop. Every visit I have been treated with beyond well☺️
Michael fitzgerald
The staff at this establishment are friendly and patient with me every time i go hear. Even when I feel like I'm being a aggravation they make me feel welcomed. Not to mention lots of of variety and cool choices.
Erin Motley Acey
The owner's brother was super attentive and answered all my questions. The incense section is incredible! I'd recommend this shop any day of the week!
Pennie Clanton
The nice lady behind the counter is very helpful and is the reason I pass seven smoke shops to make my purchase
bobbie davis
Allie is great! She’s always friendly and very helpful.
Meredith Allen
Please update your hours to reflect when you're open. 9:13 am, hours say you're open but your store is closed.