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Review of X-Land Vape/Smokeshop

X-Land Vape/Smokeshop: A One-Stop Shop for All Your Smoking Needs

If you're looking for a smoke shop that offers a wide variety of products and excellent customer service, X-Land Vape/Smokeshop is the place to go. Located in West Jordan, Utah, this veteran-owned business offers a range of products, including tobacco, cigars, vaporizers, candles, candy, and herbal medicine.

Products and Services

Whether you're a smoker or a vaper, X-Land Vape/Smokeshop has everything you need. They offer a wide selection of tobacco products, including cigarettes, cigars, and chewing tobacco. They also have a variety of vaporizers, e-cigarettes, and e-liquids for those who prefer vaping. In addition to tobacco and vaping products, they also offer candles, candy, and herbal medicine.

Accessibility and Hours

X-Land Vape/Smokeshop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. They are open seven days a week, from 8:00 am to 11:00 pm on weekdays, and from 8:00 am to midnight on weekends.

Customer Service

Customers rave about the quality of service they receive at X-Land Vape/Smokeshop. The staff is friendly, knowledgeable, and always willing to help customers find what they need. They are also patient and polite, making sure that customers feel comfortable and welcome in the store.

Customer Reviews

While there are a few negative reviews, the majority of customers have positive things to say about X-Land Vape/Smokeshop. Customers appreciate the wide variety of products, the excellent customer service, and the competitive prices. One customer writes, "Best smoke shop in town! I was pleased with the service and the prices compared to other smoke shops." Another customer writes, "I Absolutely love this place AndAll the employees are very nice And polite and patient It's greatly appreciated if you haven't been in there then you're missing out."

Conclusion

Overall, X-Land Vape/Smokeshop is a great place to go for all your smoking needs. With a wide variety of products, excellent customer service, and competitive prices, it's no wonder that customers keep coming back. Whether you're a smoker or a vaper, X-Land Vape/Smokeshop has everything you need to enjoy your smoking experience.

From the business

"ONE STOP SOURCE for Premium Quality KRATOM, VAPE MODS & BOX MODS such as SMOK, VooPoo, Suorin, Freemax and more. Choose what suits you with this huge list of vape mods, box mods, and pod systems. Many popular items on this collections are just devices for users who has their own preferred Atomizers. CBD/HHC Vape Juice and Vape Pen, E-LIQUID COLLECTION Browse through our massive selection of delicious EJuice flavors with something in store for everyone. NICOTINE SALT E-LIQUIDS High strength Nicotine Salts E-Liquid for your pod vape systems. SAGE SPIRIT handmade, will have slight imperfections."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

X-Land Vape/Smokeshop Reviews - 166

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tasha Orton

Tasha Orton

πŸ‘ πŸ‘Ž 😐
Great Customer Service Reliable Products

I been coming here for some time now to get different things! I would so continue coming back even after I move! Not sure why one time of coming in to a place after many visits should be displayed as a bad place! Always the negative and never the positive! If I was to see my other partner get hit on, I would take it as a compliment unless I was out doing something I wasn’t suppose to or I had previously had some kind of thing with the one hitting on my partner! The things ppl display on line is a kick! I like the dudes there and no matter what, I know I can rely on them if I was to get the wrong product or it was an honest mistake on their end!!!!

Rafael NicΓ©as

Rafael NicΓ©as

πŸ‘ πŸ‘Ž 😐
Great Customer Service Reasonable Prices Friendly Staff

They recently redecorated the whole store looks fantastic I love these guys even if we don't ask about offers/deals they always hook-up on prices -working guys really friendly appreciate the customer service

Ginger

Ginger

πŸ‘ πŸ‘Ž 😐
Terrible Customer Service Rude Employees Poor Inventory Knowledge

As far as their prices they are good and beat other vape shops in the area. If you're wanting to experience the worst customer service ever then this is the place for you ! Every time I go it's consistent ( at least they're consistent) terrible customer service and that's putting it nicely I could be hard to please but I don't think you should be answering your phone in the middle of helping a customer and talking for 20 minutes leaving the customer staring at you twiddling their thumbs πŸ‘€wondering what the **** πŸ₯±πŸ€­πŸ˜€πŸ˜‘πŸ€―πŸ˜΅β€πŸ’«πŸ˜΅πŸ˜΄πŸŒšπŸŒžalso it seems non of their employees know their inventory or anything about so don't ask because it seems that really is putting a burden on them to answer a question and it's usually five words that you total can get back, very rude. Seems to me these days customer service is a thing of the past. I can only think of a couple businesses that actually have really good customer service. But but these guys definitely need to go back to the elementary learnings of customer service. Places like this definitely make you appreciate it when a business knows how to treat their customers. The only reason I've gone back is because location but I won't go back there again and I wouldn't have suggest going there🀯 and for the love of all that is holy employees of XLand Vape: lesson #1 of customer service !!!!!!don't answer your phone or make a call when you're helping a customer!!!!!!

Braden Park

Braden Park

πŸ‘ πŸ‘Ž 😐
large selection popular favorite smoke shop

I am a huge fan of this smoke shop! It has always been really popular with a large selection of basically whatever you can get at any other smoke shop. I do miss the brothers that used to run it and work there though! The little dude that is usually working in there now is always rushing me out of the door so I have a hard time picking out the exact perfect thing I want because if you don’t hurry and pick something he will literally get mad at you! Haha! Other than that it’s my β€œGo-To” smoke shop!

Davis Grove

Davis Grove

πŸ‘ πŸ‘Ž 😐
Expired Products Poor Service

Went here out of convenience while running errands in the area, and I highly regret it. They sold me expired juice and on top of all that horrible service. Will not be returning and I advise others to do the same.

Senka Sakic

Senka Sakic

πŸ‘ πŸ‘Ž 😐
Best smoke shop Great deals Friendly staff Knowledgeable

Our favorite smoke shop! They have the best deals! We get our favorite juice there for half the price than other smoke shops. Love the owner and the staff. Very knowledgeable. We drive from Daybreak, SoJo all the way to X Land even though there’s millions of other smoke shops which are closer. They always hook it up since we go there so much. Best smoke shop by far! Thank you guys!

Felicia Driessen

Felicia Driessen

πŸ‘ πŸ‘Ž 😐
Great customer service Enjoyable experience Preferred vape shop

Every time I go in I am helped quickly and always have an amazing customer service experience. I genuinely enjoy going here and set this as my main vape shop.

E.a Gonzalez

E.a Gonzalez

πŸ‘ πŸ‘Ž 😐
Huge Selection Helpful Staff Good Quality

Been goin there since they opened. Always a huge selection of stuff, very helpful and always has good glass. My go to when ever i wanna go to a smoke shop.

Shauna Torgerson

Shauna Torgerson

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

One star is being overly generous!!
The staff is beyond rude and act like they are doing you a favor taking your money..
The store does seem to have a wide variety of products but I wouldn’t go back in their no how no way l!!! If you like paying to be mistreated then by all means this is the place for you. If you want to be treated with a shred of decency or common courtesy you won’t find it here!!!

Dominick Miller

Super helpful and friendly staff. Best smoke shop in West Jordan hands down

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