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Review of Smoke City for Less

Smoke City for Less is a vaporizer store, aromatherapy supply store, discount store, and variety store located in Kennewick, Washington. The store offers a wide range of products, including vaporizers, e-cigarettes, e-liquids, glassware, and smoking accessories. The store is open every day of the week from 8:00 AM to 10:00 PM, making it a convenient option for customers with busy schedules.

The store has a variety of service options available, including in-store shopping and NFC mobile payments. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. For customers who are in a hurry, the store offers quick visits, making it easy to grab what you need and go.

Smoke City for Less has received mixed reviews from customers. While some customers have praised the store's customer service and prices, others have had negative experiences with defective products and incorrect orders. However, many customers have noted that the staff is friendly and helpful, and the store is clean and well-organized.

One customer noted that the store always has free promotional products, such as lanyards and torches, which can be redeemed for discounts on future purchases. Another customer praised the store's prices, noting that they are the cheapest in the neighborhood. However, some customers have had negative experiences with defective products, and have been frustrated with the store's return policy.

Overall, Smoke City for Less is a convenient option for customers in the Kennewick area who are looking for vaporizers, e-cigarettes, and smoking accessories. While the store has received mixed reviews from customers, many customers have praised the store's customer service and prices. If you are in the area and looking for a vaporizer store, Smoke City for Less is worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Smoke City for Less Reviews - 333

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amber Raphael Vinsant

Amber Raphael Vinsant

👍 👎 😐
Great customer service Good prices Free promotional products

Great customer service. Good prices. Always getting free promotional products; like free lanyards (10%off with every visit if you show it) and free torches with certain purchases. Good prices.

Sam D

Sam D

👍 👎 😐
Incorrect Order Poor Customer Service Frustrating Experience

I continually tell and show the attendance what kind of pods I need and this is like the 5th time I've gotten the wrong kind. I shouldn't have to check every single time... I should be able to get exactly what I've paid for... I specifically asked for a 1.2 and she gave me a 0.9 pod if you don't have it then tell me!

Shaveon Sanderfer Clark

Shaveon Sanderfer Clark

👍 👎 😐
Clean Well-organized Friendly staff

Always a wonderful experience coming here. It's always clean and well organized and the employees are always so nice.

joshua elizarraras

joshua elizarraras

👍 👎 😐
Outstanding Service Amazing Stamp Cards

They are outstanding Every time i go in there they also have amazing stamp cards!!

Tanner Pentecost

Tanner Pentecost

👍 👎 😐
defective products poor customer service bad business practices

This store sells defective disposable vapes and refuses to replace them or refund them unless you open every single one and Tru them all within 5 minutes of buying. I bought 3 of the same disposable( my favorite one, I have purchased it 30-40 times before) I saw them on clearance and was sad they where no longer going to be carrying them so I bought all they had left. Got home and the first one was defective. It wouldn't pull juice and burnt right away. So I opened the rest and one by one they where all the same. DEFECTIVE!!! When I called to talk to a manager about it they said tough luck. They won't do anything because I didn't test them all right away. It seems like they knew they where a bad batch and marked them down and passed the loss on to their customers. I used to come here alot. I won't be back.

Robin L Maschke

Robin L Maschke

👍 👎 😐
Great Customer Service Helpful Staff

I usually go to the one on pasco cuz Jacob is there and he is one of my favorites..but the peeps in kennewick are just as nice and helpful as Jacob is..they always help me out and change all my coils for me..I always tip because the take the time to help me out..thank you all and keep up the great customer service.

James Walker

James Walker

👍 👎 😐
Poor Quality Bad Customer Service Expensive

Got a glass nail the first time and it chipped. So I got another, and that one shattered. $40 each. Told them about it, they gave me attitude about refunds when that wasn't what I wanted. No sweat. Dime a dozen store.

Tony Boss

Tony Boss

👍 👎 😐
Fast Service Friendly Staff

Keep up the amazing work u guys have been super fast at getting people what they need and not keeping us waiting I love that about you guys and the friendly staff makes it nice to good job I tell everyone to go to u

Ruby Moore

Ruby Moore

👍 👎 😐
Helpful Staff Good Recommendation Satisfied Customer

Went in there specifically for an electric pen. The female that helped Me gave a great recommendation. So I purchased it! I'm happy with it so far!

Jennifer Ford Nunley

Jennifer Ford Nunley

👍 👎 😐
Defective Product Poor Quality Waste of Money

Second time I’ve bought a green max pod kit that never charged I’m done with this store spent over 100 for pretty much trash

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