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Review of BEYOND / HELLO Normal Cannabis Dispensary

BEYOND / HELLO Normal Cannabis Dispensary is a cannabis store, alternative medicine practitioner, and homeopathic pharmacy located in Normal, Illinois. The dispensary is open seven days a week from 8:00 AM to 8:00 PM, making it convenient for customers to shop at any time of the day. The store is located at 501 Northtown Rd, Normal, IL 61761, making it easily accessible for customers in the area.

The dispensary has received mixed reviews from customers. While some customers have praised the dispensary for its friendly staff and good selection of products, others have criticized the dispensary for its high taxes and slow service. Some customers have also complained about the dispensary's customer service, with some saying that they were treated poorly by the staff.

Despite the mixed reviews, BEYOND / HELLO Normal Cannabis Dispensary offers a wide range of products, including cannabis flowers, edibles, concentrates, and topicals. The dispensary also offers a loyalty program that allows customers to earn points for their purchases, which can be redeemed for discounts on future purchases.

If you are looking for a cannabis dispensary in Normal, Illinois, BEYOND / HELLO Normal Cannabis Dispensary is worth checking out. However, it is important to keep in mind that the dispensary has received mixed reviews from customers, so it may be a good idea to read customer reviews before making a purchase.

From the business

"BEYOND / HELLO Normal offers a wide selection of Illinois's medical cannabis flower, tinctures, capsules, concentrates, and more at our inviting dispensary. We believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our patients. We are interested in the growth, comfort, health, and healing of our patients."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

BEYOND / HELLO Normal Cannabis Dispensary Reviews - 100

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tristan Norris

Tristan Norris

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Clean Professional Staff

Pulling up you might think your in the wrong place but it's very nice and clean some of the paint where people touch alot is already starting to look grungy and worn but with how busy they are no wonder it looks that way. Inside was pretty barren and not much visible stock of accessories and things but staff are kind and courteous amber very professional.

Michael Kane

Michael Kane

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Clean Organized Friendly Helpful Convenient Hours

Cool place. Very clean. Well organized. You check in with your ID at the front, and they let you into a certain room. You mostly look at products they usually/can carry, and they show you what is in stock on their iPads. Very friendly and helpful. Not a great place to window-shop or browse, really. Products were more expensive than CA. Will stop back if in the area. Opens earlier than the others in the area.

Breezy K

Breezy K

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Disrespectful Employees Bad Product Quality Poor Customer Service

Upfront employees and security are disrespectful to medical they will go back and forth with you till they win I've givin this dispensary a good hunk of change and still there's always something going wrong either a bad batch or they don't know how to ring something up will never be coming back I mean honestly wake up why keep a disrespectful attitude when people come just come to get medicated why give people a harder time then they already might have maybe start hiring the right people not the typical eye roll typa people and start checking your product

Javier Damian

Javier Damian

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Great Customer Service Higher Price Recommend to Others

Customers service was great help, helped with all our question. Price wise it was a little bit higher then other. Id still recommends to other.

Katie Anderson

Katie Anderson

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Poor customer service Double charges

BEWARE!!! We purchased on Friday and their card reader was acting up they said and so they ran our card twice. Well we get on our online banking and saw they charged us twice! So we think ok no big deal we will go in there and tell them and we can get this fixed WRONG!! They said nope it only shows in our system one time so sorry about your luck!! Unbelievable! We had proof with our online banking and we had a receipt for what we purchased we won’t be returning to this location again!! Watch your bank statements for double charges!!!

The Batman

The Batman

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Time Wasting

Called literally 14 times couldn’t bother to pick up even to say one moment please or anything just oh we were busy when I got there and they wasted my time

Jan Cosby

Jan Cosby

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Friendly Staff Efficient Service

I love this place!!! Every single employee I have had contact with, is extremely nice, very helpful, always happy. They're quick and efficient, and that allows me to get on with my day in a timely manner. I always say Beyond/Hello must be the happiest place on Earth to work!!

Sequoya Fancher

Sequoya Fancher

πŸ‘ πŸ‘Ž 😐
Horrible customer service Rude staff Unwelcoming to younger customers

Horrible customer service and very rude inside. Called to report problem and was offered a discount to try and makeup for it and then took it back. This business is not welcoming to younger recreational customers.

Maggie McHale

Maggie McHale

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Friendly Staff Great Selection Clean Environment Aesthetic

Love the dispensary environment! ALL staff goes above and beyond and as an introvert I almost never have conversations when shopping, yet in B/H I find myself having conversations almost every time! Love the selection, the clean and aesthetic environment, the choices, and overall the dispensary itself! Amazing place to be.

Chief lyons

Chief lyons

πŸ‘ πŸ‘Ž 😐
Age Restriction

So you have to be 50 or over during 9-10am? Never heard of that any dispensary ive been to in the country. Other than that good dispensary. Will be contacting the state

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