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4.4

111 reviews

Review of Green Gorilla Smoke & Vape Shop

Green Gorilla Smoke & Vape Shop: A One-Stop Shop for All Your Vaping Needs

Green Gorilla Smoke & Vape Shop is a well-known vaporizer store located in Odessa, Texas. The store is open seven days a week, from 9:00 am to 10:00 pm, making it convenient for customers to visit at their leisure. The store offers a variety of service options, including in-store shopping and quick visits, making it easy for customers to find what they need and get back to their day.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for customers with mobility issues to access the store. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Green Gorilla Smoke & Vape Shop offers a wide range of vaping products, including vapes, juices, incense, and natural oils. The store has a huge selection of cannabis blends, and the staff is knowledgeable and always willing to help customers navigate the choices. There are sample bottles available for customers to taste if they are unsure of what flavor they like.

The staff at Green Gorilla Smoke & Vape Shop is friendly and helpful, and they make good recommendations for customers. The store has a rewards program that customers can sign up for to earn points and discounts on their purchases. The points add up quickly, making it a great way for customers to save money on their vaping needs.

While the store has received some negative reviews from customers, the majority of the reviews are positive. Customers have praised the staff for being knowledgeable and friendly, and for providing excellent customer service. Some customers have complained about the prices being too high or the staff being rude, but these reviews are in the minority.

In conclusion, Green Gorilla Smoke & Vape Shop is a great place to shop for all your vaping needs. The store has a wide selection of products, knowledgeable staff, and a rewards program that makes it easy for customers to save money. While there have been some negative reviews, the majority of customers have had positive experiences at the store. If you are looking for a one-stop shop for all your vaping needs, Green Gorilla Smoke & Vape Shop is definitely worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Green Gorilla Smoke & Vape Shop Reviews - 111

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Daniel Moore

Daniel Moore

πŸ‘ πŸ‘Ž 😐
worst experience rude behavior bad customer service

Had the worst experience here. Just for reference I have been coming to this shop since it opened, loved every aspect about it. I went in on Sunday January 23rd and had the absolute displeasure of dealing with their new worker Brett. Instead of a welcoming greeting like normal, I was greeted by him saying what do you need, no hello or anything of the sorts. He had no clue what I was talking about when asking for juice or coils. While trying to show him what I needed he very rudly demanded that I show him my I.D or he would not be selling me anything. I will be taking my business back to Speakeasy where I can get some real customer service.

Shay Lehmann

Shay Lehmann

πŸ‘ πŸ‘Ž 😐
Great Service Poor Management

This is the best vape shop around! They are very friendly and will bend over backwards for their customers

Updated😩it is a crying shame, this vape shops customer service has really gone to hell in a hand basket now that Johnathan is no longer managing it. We have taken our business elsewhere

Jeremy Smith

Jeremy Smith

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Good Value

I love this place! It's a hella of a lot better than County line and cheaper for the same things and the people are knowledgeable about their products and nicer I only remember one time one of the clerk being kinda short with me and I haven't seen him ever since that one time keep up the fine work

Courtney Rae

Courtney Rae

πŸ‘ πŸ‘Ž 😐
helpful professional recommend amazing

KC was really helpful and professional. It’s been years since i’ve purchased a pod kit and he helped me choose a color and the juice (which turned out amazing btw). I’ll definitely recommend Green Gorilla to all my friends. 😊

Jordan Owen

Jordan Owen

πŸ‘ πŸ‘Ž 😐
Horrible customer service Extremely rude Condescending Does not value customers

Horrible customer service, extremely rude and condescending, does not value their customers will be taking my business elsewhere

Lisa Rivera

Lisa Rivera

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff Lack of Knowledge

I've been to this place 3 different times now and each time I've gone I've had pretty sorry customer service. The first time I went I was waiting by the CBD cabinets forever for a sales agent to come answer questions and open the cabinet. No one ever helped me, so I left. 2nd time I went to buy vape juice same thing I was waiting at the counter forever and still no one acknowledged me or helped me so I left again. The 3rd time I went I finally got the atte tion of the counter guy and he actually seemed annoyed that he had to help. He was not very knowledgable about the different vape juices, and had all the friendliness and personality of a cardboard box.

Jennifer Skinner

Jennifer Skinner

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreasonable Policy

Kind until I said a certain word they wouldn't sell to me. I was buying toxin cleaner and asked how long before I could test clear for toxins and they said they wouldn't serve me. Lesson learned I suppose. Didn't say anything about drugs or a job in any way. Guess they're just extremely cautious.

Andy Hernandez

Andy Hernandez

πŸ‘ πŸ‘Ž 😐
helpful staff quick service great selection reasonable prices

Staff is helpful and courteous. I'm always in and out in less than 5 minutes. Great selection and prices are on point.

Kenya Gutierrez

Kenya Gutierrez

πŸ‘ πŸ‘Ž 😐
Amazing Customer Service Friendly Staff

I went a couple of days ago, it was my first time going, and the customer service there was amazing. One of the ladies there was super nice and helpful, I think her name was isabel. Really friendly! I will definitely be coming back!

Samuel Guerry

Samuel Guerry

πŸ‘ πŸ‘Ž 😐
helpful staff friendly staff knowledgeable staff great products new favorite store

Can't say enough good things about the group there. Just went to check the place out and the staff was very helpful, friendly and knowledgeable about every product I was asking about. I ended up getting a whole new set up just because of them. Definitely my new vape store of choice!

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