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Review of Planet K Texas - Central

Planet K Texas - Central: A One-Stop-Shop for All Your Smoking and Vaping Needs

Planet K Texas - Central is a tobacco shop, gift shop, and vaporizer store located in San Antonio, Texas. The store offers a wide variety of smoking and vaping products, including high-end Delta 8 products, bongs, pipes, skins, incense, and more. The store also has a section for adult products, adding to the variety of items available.

The store is open every day of the week, from 10:00 AM to 12:00 AM, making it convenient for customers to visit at any time. The store's location is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for people with disabilities to visit.

The store offers various payment options, including checks, debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The store also offers in-store shopping, allowing customers to browse and select their products in person. However, the store does not offer delivery services.

The staff at Planet K Texas - Central is knowledgeable, friendly, and helpful. They are always ready to assist customers in finding the products they need and answering any questions they may have. The store has received positive reviews from customers who appreciate the staff's helpfulness and knowledge.

Customers also appreciate the store's unique and fun atmosphere. The store has a great vibe, and the employees are fun and enjoy their jobs, making the shopping experience enjoyable for customers. The store has a piano outside that customers can play, adding to the fun atmosphere.

However, some customers have had negative experiences with the store's customer service. Some customers have reported encountering rude staff members, while others have reported issues with returns and exchanges. It is important to note that the store has a 30-day return policy, and customers must have a receipt to make a return or exchange.

Overall, Planet K Texas - Central is a great place to visit for all your smoking and vaping needs. The store offers a wide variety of products, knowledgeable and friendly staff, and a fun atmosphere. However, customers should be aware of the store's return policy and ensure they have a receipt for any returns or exchanges.

From the business

"Planet K offers a unique experience for modern shoppers. Our wide selection of products mean you can find a variety of items at great prices. If you are looking for a gift you cannot find anywhere else then this is the place to shop. We also carry CBD and Kratom."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Planet K Texas - Central Reviews - 199

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
James Laljer

Had what I need..great help

Kerri Lynch

Kerri Lynch

πŸ‘ πŸ‘Ž 😐
amazing store knowledgeable staff fun experience

My son from Oregon thought your store was amazing! We had a blast browsing and choosing souvenirs while the staff was extremely knowledgeable and fun! Annalisa certainly knows her products, thanks to Annalise for a great experience!

Mike Dresser

Mike Dresser

πŸ‘ πŸ‘Ž 😐
Expired Product Poor Customer Service Health Concerns

Bought a 50 dollar bottle of expired CBG gummies. Didn’t open package tried returning to another location told me I had to go back to same location. Did this today they had to call the manager wouldn’t offer an exchange of the same product non expired. I purchased less than 2 weeks ago and it’s a health product. The only thing they could offer is 25 percent off another product if I purchased more😬😬. Staff need to check products to make sure they are not expired pretty sure they pulled another bottle off the shelf that was expired while I was there. Easier to buy off Amazon in my opinion.

Elizabeth Martinez

Elizabeth Martinez

πŸ‘ πŸ‘Ž 😐
Great Location Friendly Staff Knowledgeable Employees

Love this location! Always have what I need and the employees are super nice and knowledgeable. πŸ™β€οΈ

Jonas Gee

Love all planet k locations!

Adrian Soliz

Adrian Soliz

πŸ‘ πŸ‘Ž 😐
knowledgeable staff friendly staff highly recommended

Down to earth staff very knowledgeable and friendly. Highly recondmend this establishment ,

Janett Rmz

Janett Rmz

πŸ‘ πŸ‘Ž 😐
Unprofessional Staff Bad Service Lost Business Cards

The staff there were yelling at eachother when I walked in. No one offered me help. Truly unprofessional. I know the difference between good and bad service. Much rather drive further to smokerz paradise. Not to mention I know for a fact they threw away my business cards.

Arianna minihahas

Arianna minihahas

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Atmosphere Recommended

First of all immediate 5 stars because of the puppers, super cute and friendly big puppers! Made me fall in love with the store!
Secondly the staff was amazing super helpful and quick to answer any and all questions super informative and friendly.
Thirdly such a great atmosphere lots of cool things to look at/purchase. I deffinitley recommend coming here!

Ray Burns

Ray Burns

πŸ‘ πŸ‘Ž 😐
Uncomfortable Manager Worst Planet K Taking Cash Elsewhere

The guy, I’m assuming he’s the manager, makes shopping here very uncomfortable. Worst planet k I’ve been too yet, I’ll be taking my cash elsewhere.

Galdina Romo

Great place amazing things nice n very polite helpful ppl working there..

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Planet K Texas - Central Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to Midnight