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Review of Timberline Smoke & Vape Shop

Timberline Smoke & Vape Shop:

Timberline Smoke & Vape Shop is a tobacco shop and vaporizer store located in North Logan, Utah. The shop offers a variety of tobacco products, including cigarettes, cigars, and chewing tobacco, as well as vaporizers and e-cigarettes. The store is open seven days a week, with extended hours on Thursdays, Fridays, and Saturdays.

The shop offers in-store shopping, but does not currently offer delivery. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also designed for quick visits, making it easy for customers to stop in and grab what they need.

Timberline Smoke & Vape Shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The shop also has a policy of not quoting prices over the phone due to concerns about minors calling in.

Customer reviews of Timberline Smoke & Vape Shop are mixed. Some customers have praised the shop's knowledgeable and friendly staff, while others have criticized the store for its high prices and poor customer service. Some customers have also reported issues with defective products, with the store's policy of not accepting returns coming under fire.

Despite these mixed reviews, Timberline Smoke & Vape Shop remains a popular destination for those looking for tobacco products and vaporizers in North Logan. The shop's convenient location and wide selection of products make it a go-to destination for many local residents. Whether you're a smoker or a vaper, Timberline Smoke & Vape Shop is worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Timberline Smoke & Vape Shop Reviews - 283

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mike

Mike

πŸ‘ πŸ‘Ž 😐
Good Customer Service Quality Products

I bought an Aspire Nautilus tank from another smoke shop in Logan, but their product was defective and would not give a refund or exchange for their defective product.
I came to Timberline Smoke Shop to purchase a new tank. I told them what had happened, and the sales person SHOWED me their product was not defective in addition to GUARANTEEING their product for one month after purchase.

nikyla mason

nikyla mason

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Offensive Behavior

**NO STARS** I went to this store recently to purchase a vape. When asked for my i.d., the cashier said "also i will need to see your friends i.d." pointing at my car.
I told him it was my mother was my passenger, in her 60's. If he needed her i.d. for my purchase, he was not going to get my business. He said something about someone coming in earlier looking at the same vape i was buying that didnt have a valid i.d. so he figured i could have been helping this person out?
Highly offended. My mother had no intention of entering the store. Her i.d. had nothing to do with my purchase and it was out of line for the clerk not only to assume i was contributing to a minor, but to request i have a co signer for a vape purchase.
I will not be back to timberline again.

Jesi Stearns

Jesi Stearns

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Wrong Product No Returns

They sold me an already opened vape juice, which wasn't the flavor I asked for, and refused to let me return it, even tho I only made it to the parking lot before I turned around. I don't come here any more.

Ethan Crossley

Ethan Crossley

πŸ‘ πŸ‘Ž 😐
Great Customer Service High Prices

The customer service is great for the most part. Josh really knows his stuff, can help you with anything in the shop. However, the product is a little highly priced.

Cory O

Cory O

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Fair Prices Expensive Glass Spendy Vape Juice

I go for cigars that are fairly priced compared to anywhere else around but they do mark up the prices big time for their glass. Vape juice is also slightly spendy compared to other local places.

Salvador lemus

Good variety but most things are way overpriced! .. js

Kathy Young

Kathy Young

πŸ‘ πŸ‘Ž 😐
Good Service Professional Staff

Shout out to the whole staff for keeping calm and collected and professional! You guys always give good service and the gentlemen that helped me was professional and educational!

Kristin Roese

Good for what I needed. Big selection.

_._ Alicia

_._ Alicia

πŸ‘ πŸ‘Ž 😐
Support Local Businesses Great Customer Service

Quickly, I would like to point out how sad it is that local businesses usually get the most shoplifters. Recently seeing news of customers walking out with huge smiles on their faces due to the "free.99" products they recieved from Timberline has only made me want to shop their more often! Its unfortunate to see that the most recent review complains about an employee trying to prevent shoplifting by keeping an eye on a group of customers, as well as keeping underage persons out of a store she knows sells adult products.. Maybe you kids should Google what legal issues a business could have when it comes to selling to underage passerbys, you can never be too careful! Now that that rant is over, I will once again point out, Timberline Smoke Shop is NOT a corporation. They care about their customers and will do anything within their means to keep them happy. I and my friends have witnessed this first hand. Support Local Businesses! Shop Timberline!

Mike Lake

Mike Lake

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff Bad Experience

I was just in this store and asked the girl behind the counter about a detox drink and she looked at me and said we can’t sell this to you because of the way I asked for it. How in the hell else am I supposed to ask about a drink that I don’t know the name of?? Worst place ever!! Find a different place to go!! I’ll never walk thru your doors again.

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