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Review of Timberline Smoke & Vape Shop

Timberline Smoke & Vape Shop:

Timberline Smoke & Vape Shop is a tobacco shop and vaporizer store located in North Logan, Utah. The shop offers a variety of tobacco products, including cigarettes, cigars, and chewing tobacco, as well as vaporizers and e-cigarettes. The store is open seven days a week, with extended hours on Thursdays, Fridays, and Saturdays.

The shop offers in-store shopping, but does not currently offer delivery. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also designed for quick visits, making it easy for customers to stop in and grab what they need.

Timberline Smoke & Vape Shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The shop also has a policy of not quoting prices over the phone due to concerns about minors calling in.

Customer reviews of Timberline Smoke & Vape Shop are mixed. Some customers have praised the shop's knowledgeable and friendly staff, while others have criticized the store for its high prices and poor customer service. Some customers have also reported issues with defective products, with the store's policy of not accepting returns coming under fire.

Despite these mixed reviews, Timberline Smoke & Vape Shop remains a popular destination for those looking for tobacco products and vaporizers in North Logan. The shop's convenient location and wide selection of products make it a go-to destination for many local residents. Whether you're a smoker or a vaper, Timberline Smoke & Vape Shop is worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Timberline Smoke & Vape Shop Reviews - 283

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jenny Earl

Jenny Earl

πŸ‘ πŸ‘Ž 😐
Nicotine Products Hyde Puff Bars Big Selection

I love they sell about every kind of nicotine products. I love the Hyde puff bars. Very big selection. And alot more stuff.

Iris Iris

Iris Iris

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced

I never leave reviews so this is how bad Timberline is. EVERYTIME I’ve gone there, I have a problem with with what I buy - and every time I go back they treat me like trash and won’t take anything back. Every person there acts like they’re better than you and are so uniformed about the things they are selling it’s actually wild. Plus, they are SO expensive compared to every other smoke shop, it’s ridiculous.

Jason Mess

Jason Mess

πŸ‘ πŸ‘Ž 😐
Awesome experience Great service Knowledgeable staff Effective product Compassionate staff

Awesome experience at this store. Went in for cbd dog treats for our sick doggy and received sole of the best service ever. We spoke to a few members of their staff but spend most of our time talking to Vik. He was awesome and easy to talk to and also very knowledgeable about the product. Showed us multiple products and the dog treats we bought have worked wonders on our pup. Unfortunately she is in her last days but these treats made her last week much more comfortable. On the way out one of there members said to quote” make sure you give you dog extra loves for me”. Quite impressed. Great store. Thanks timberline!

Bill Hendricks

Staff is always kindly with a greeting. Lots of selections

Suzy Duffy

Suzy Duffy

πŸ‘ πŸ‘Ž 😐
Poor Quality Overpriced

I really enjoyed them in 2018! But all the products I’ve bought have all broke within 7 days and FYI they are way over price supplies for the bad quality! One includes a new mod that I spent 70$ on! Get the new suppliers. Please.

Kassi Lee

Kassi Lee

πŸ‘ πŸ‘Ž 😐
Discrimination Poor Customer Service False Advertising

I visited today to get a new device in order to legally consume my legally procured medicine and they refused to help me with anything. This was after calling and asking questions, them telling me they could help me better in person and then driving 50+miles round trip only to be told they cannot serve me and telling me to leave. I have never felt so discriminated against by any other smoke shop, EVER, and I frequent quite a few. I will never visit this establishment again for any reason!

troy taylor

troy taylor

πŸ‘ πŸ‘Ž 😐
Overpriced Poor Quality No Refunds Bad Customer Service

I bought a extremely over priced battery charger in a pinch 2 days ago that didn't not work properly. Took it back with my original receipt and packaging it came in to get my money back. I was told that the they do not do refunds nor would they give me in-store credit towards a different product. All they would do is give me another of that same product that has the same problem and doesn't work properly either! Not my first issue with this place but definitely will be my last. I've noticed this shop has really gone down hill since new ownership. Products are over priced and seem to be junk! The customer service today was terrible! I will do my part to persuade others to shop elsewhere

Picky Farmer

Picky Farmer

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Knowledge

As a frequent glass shop visitor, I'd love to know what these "guidlines" are that prevent anyone from taking a picture or photo of the device I'm about to purchase or even the store is all about. I've never been denied that opportunity, anywhere, even in states where cannabis isn't "legal" considered these devices aren't sold solely for cannabis consumption. At least thats what you're suppose to say. Then to kick people out because they ask if you have anything other than cheap "chinaglass" that shouldn't be heated up and used regularly for "medical cannabis consumption" anyways. Seems like this shop is just another sad case of folks that refuse to educate themselves on the industry they are getting in and just trying to reach for some money. Folks in Logan, Utah deserve better.

James Holdcroft Sr.

James Holdcroft Sr.

πŸ‘ πŸ‘Ž 😐
Poor customer service Overpriced

Went in to purchase 2 item's, spent alittle over $40 & left a $5 Tip, returned within 5 minutes, I actually Never left the parking lot, 1 item wasn't what My Friend wanted, went back Inside & got the whole glass & return policy which I do understand & respect other than was not told about the policy upon purchase & consider the circumstances, Literally just walked back in the door. No discount, No Break, No Nada. I was a 1st & now last time customer simply due to that experience. Guess I should add that I gave back the item too. $22 down the drain & they'll just sell it again. I'll admit it's a nice place but Little High priced. It's Possible I would of done future business but Definitely will not see Me in there or recommending anyone to Spend their money there. πŸ€™ChicagoJim

Jeffrey W Peterson

Jeffrey W Peterson

πŸ‘ πŸ‘Ž 😐
Covid Safety Measures Quality Products Helpful Staff

This business takes Covid 19 seriously. Four people in the store at a time. Masks are required. The counters are behind plexiglass protection as well as the check out register. You will be asked for ID from very polite employees at checkout.
The staff is knowledgeable about all their products and they really help you make the right choice.
I have found their CBD products to be top quality. The owner is very pleasant and helpful.
I give Timberline a 5 star rating.

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