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Review of Up In Smoke and Vape Shop

Up In Smoke and Vape Shop is a tobacco shop located in the Avondale area of Jacksonville, Florida. The shop offers a wide range of tobacco products, including wood pipes, water pipes, vapes, and hookahs. The store also has a large selection of high-quality products at reasonable prices, making it a go-to destination for tobacco enthusiasts in the area.

The shop is open seven days a week, from 9:00 am to 11:00 pm on weekdays, and until midnight on Fridays and Saturdays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop offers in-store shopping, but delivery is not available.

The staff at Up In Smoke and Vape Shop is knowledgeable and attentive, providing excellent customer service. Customers have praised the hands-on customer service they received, with staff members taking the time to talk through their favorite products and directing them to the perfect item without pushing the most expensive products.

While some negative reviews have been left, most customers have had positive experiences at the shop. Some customers have reported issues with counterfeit products, but the majority of reviews praise the store's selection, prices, and customer service.

If you're looking for a tobacco shop in the Avondale area, Up In Smoke and Vape Shop is worth checking out. With a wide selection of products and knowledgeable staff, it's a great destination for tobacco enthusiasts in the area.

From the business

"Smoke shop in your local Avondale. We carry an array of hookah tobacco and accessories, tobacco pipes and accessories, water pipes, CBD, Kratom, e-cigarettes, e-liquid, vaporizers and so much more. Grand opening deals going on now, come check us out!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Up In Smoke and Vape Shop Reviews - 93

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
McKayla Budulycz

McKayla Budulycz

πŸ‘ πŸ‘Ž 😐
Best Prices Friendly Staff Great Customer Service

Best prices on vapes. Super friendly staff! My go to smoke shop for everything.Hands down best customer service I’ve had at any smoke shop in Jacksonville.

Tyler Martin

Tyler Martin

πŸ‘ πŸ‘Ž 😐
Best Smoke Shop Knowledgeable Staff Great Deals

this is hands down the best smoke shop in Jacksonville. ive been in the business for 15 years and these people know their stuff and will beat anyone's deals or prices. shout out to the girl who always helps me with siZing a banger bucket to my enail coils! so helpful and always looking out ! i wont go anywhere else check this place out !

Kris Stephenson

Kris Stephenson

πŸ‘ πŸ‘Ž 😐
Unprofessional Drug Use Convenience

The taller female employee with brown curly hair is definitely on something. A friend of mine noticed, then my girlfriend noticed so then I decided to experience it for myself and she did not disappoint. Very unprofessional. The employee seemed as if she was about to pass out and could not speak without slurring her words. Actually made me feel uncomfortable. I live in the area and this is very sad to see especially because it’s so convenient for me being close to the house. Will not be returning until she’s gone.

Javier Scott

Javier Scott

πŸ‘ πŸ‘Ž 😐
Great selection Knowledgeable staff Friendly service

The most trill smoke shop in Jax! Great selection of disposables with a great turn around when they are out of stock. Cait was quite knowledgeable and hella friendly behind the counter. 10/10 would recommend.

Jason Hulsey

Jason Hulsey

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Wrong Product

Purchased a 100 ML bottle of Vanilla Custard and realized after opening the bottle that they gave me the strawberry version. Returned the next day to swap it out and was told that since I opened it I owned it. Packaging was nearly identical, but somehow their mistake became mine. Not going to sweat the $20 but thought you should be aware that their customer service is zilch. I politely set the bottle on the counter and walked out. She laughed and said Merry Christmas...

Mr Donovan P King (CritPirate)

Mr Donovan P King (CritPirate)

πŸ‘ πŸ‘Ž 😐
Amazing Inventory Cigars and Hookahs Selection Vaping Mods and Pens

This is amazing with excellent inventory! I can come by to look for art and new pipes. They also have a nice selection of cigars and hookahs, with plenty of accessories. Plus, with their selection of mods and pens for vaping are amazing! I suggest that anyone in the area should check them out! I'm already writing up a list of gifts to buy!!

Cait Nichole

Cait Nichole

πŸ‘ πŸ‘Ž 😐
Well stocked Competitive prices Great customer service

Well stocked and competitive prices! I LOVE that the manager Delilah takes product requests seriously and makes a real effort to carry the items I’ve been wanting to try ☺️

Micaela Damico

Micaela Damico

πŸ‘ πŸ‘Ž 😐
Fake E-cigs Poor Quality Dishonest Business Practices

I would give 0 stars if possible!
BEWARE THEY ARE SELLING FAKE E-cigs.

I should have known when the price was 3$ cheaper.

FAKE / Replicas.

Save your time and go else where!

OBVIOUSLY THEY ARE GIVING AWAY SOMETHING FOR FREE TO MAKE PEOPLE LEAVE 5 star reviews. Be very skeptical of that alone. If you have to buy reviews you’re not doing something right.

Matt Canepa

Matt Canepa

πŸ‘ πŸ‘Ž 😐
Counterfeit Product Lost Customer Unfriendly Owner

Don't trust the products here. 2 days ago I was sold what was supposed to be a Volcano Vaporizer in legitimate looking packaging, but when I attempted to register to it get the warranty that comes with Storz & Bickell products, I found out that the serial number was already used. Looking more closely at it, I was able to determine that it is a counterfeit from doing some research and comparing it to the other known counterfeits. The owner refused to do anything about this even though I had been shopping there for years. They have just lost a loyal customer and I feel like they just swindled me out of $500. What makes it suck even more is I specifically chose to support my local shop when I could have got it for cheaper online. I guess it shows just being a friendly owner doesn't mean you are doing right by your customers... Time to find a new shop.

Madison Barnett

Madison Barnett

πŸ‘ πŸ‘Ž 😐
Great Variety Friendly Staff Good Deals

This smoke shops is the best smoke shop I’ve eveeer seen. I can’t believe the variety of things they have in there. I love the Avondale area and I think it’s a nice addition. The staff is extremely cool and knowledgeable, I met Courtney and George tonight and they were awesome. I’m glad the shops there, they also have some cool deals going right now. I bought a cool ass piece cheap as hell!

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Up In Smoke and Vape Shop Hours

  • Monday 9 AM to 11 PM
  • Tuesday 9 AM to 11 PM
  • Wednesday 9 AM to 11 PM
  • Thursday 9 AM to 11 PM
  • Friday 9 AM to Midnight
  • Saturday 9 AM to Midnight
  • Sunday 9 AM to 10 PM