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Review of Modernage Tobacco & Gifts

Modernage Tobacco & Gifts: A One-Stop Shop for Smokers and Vapers

Modernage Tobacco & Gifts is a local business that caters to smokers and vapers in Athens, Georgia. The store is located at 3125 Atlanta Hwy and is open seven days a week, with extended hours from 10:00 AM to 9:00 PM from Monday to Saturday and from 11:00 AM to 8:00 PM on Sundays.

The store offers a wide range of products, including vaporizers, e-cigarettes, tobacco, incense, and gifts. The store is wheelchair-accessible and has a wheelchair-accessible car park and entrance, making it convenient for people with disabilities.

Modernage Tobacco & Gifts is known for its extensive selection of tobacco products that are not available in other stores in the area. The store also has a good selection of e-juices from all the big brands. However, some customers have complained about the store's no-return policy, which they find outrageous.

The store has a knowledgeable and friendly staff that is always ready to help customers find what they need. However, some customers have reported poor customer service from the owner, who they find rude and unhelpful.

Modernage Tobacco & Gifts offers in-store shopping, but delivery is not available. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

In conclusion, Modernage Tobacco & Gifts is a one-stop-shop for smokers and vapers in Athens, Georgia. The store has a wide range of products, including tobacco, vaporizers, e-cigarettes, incense, and gifts. The store is wheelchair-accessible and has a knowledgeable and friendly staff. However, some customers have reported poor customer service from the owner, and the store's no-return policy has been a source of frustration for some customers.

From the business

"The area's oldest tobacconist now carries a full line of vape supplies in addition to all the other hip & unique smoke shop items they've been known for these past 25+ years here in Athens. We still have a large walk-in humidor well stocked with great prices, too. Hookahs and all accessories! Great items to decorate your home space, great selection of incense and essential oils as well. And now, we're your headquarters for Kratom and CBD! Great selection and prices!"

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store shopping

Modernage Tobacco & Gifts Reviews - 190

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
david Last

david Last

πŸ‘ πŸ‘Ž 😐
Good Service Good Selection Good Prices

Service is awesome. Good selection of Kratom. Good prices on all their Kratom except β€œearthkratom” that one is priced to high compared to other shops. But I love this place and their killer staff.

Tim C.

Tim C.

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

I purchased a device from them that went out and start working five days after getting it and when I came back and showed them they try to work on it for me which is very helpful at the time then it didn’t work still and then I was told that they don’t do refunds because they don’t make the product which I get but none of this was discussed when I purchased the item then they were quick to sell me another item and told me to come back in the morning to talk to someone about Possibly getting a refund I understand it’s the manufacture and their product but to sell something and have a break after five days there should be something they can do to

d2lover88

d2lover88

πŸ‘ πŸ‘Ž 😐
Helpful Staff Wide Selection

Not very familiar with different glass pipes and bowls but Justin who works there helped me out and was very patient with my decision making. This place is amazing and they seem to have everything!

Josh Rayner

Josh Rayner

πŸ‘ πŸ‘Ž 😐
Friendly Staff Wide Selection Highly Recommended

This is the only place I buy from. Staff is always super friendly and they have everything you need here. Suggest the grab bags really cool stuff in them. Highly recommended.

Jennifer Johnson

Jennifer Johnson

πŸ‘ πŸ‘Ž 😐
Rude Staff

Rudest vape store I've been to in Athens. They glare at you like you're an idiot if you don't know or understand something. If you want help, go to Vape Dynamics Warehouse on Atlanta Hwy. They're really close to this place and the nicest place I've been to in Athens so far.

melissa shirley

melissa shirley

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Wrong Product

I carried in the box cover for my husband's new tank so that I got the correct coils. After looking at the box they still sold me the wrong coils and then would not swap them for the ones that I needed.

Steven Lester

Steven Lester

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Rude Attitude Impatient

2 stars because the customer service they have right now isnt very helpful and the young ladys additude makes you feel uncomfortable asking for products.. shes rude and acts like she doesnt want to help and she seems very impatient.. and I feel rushed and my business seemed unwanted and I've been shopping there about 2years now but I think I'll try somewhere else for now atleast..

Taneika Davenport

Taneika Davenport

πŸ‘ πŸ‘Ž 😐
Rude Owner Racism Uncomfortable Atmosphere

Came into the shop trying to explain that I just needed the glass to my snoop Dogg vape pen and the owner was really rude as if I had something in the pen. Told me that I didnt need to have that in the shop and it was my best bet to take it back to my car. But a white guy walked in with his and nothing was said. This place is very racist. And makes you feel very uncomfortable. NEVER GO HEREIF YOU ARE OF COLOR BECAUSE THEY WILL MAKE YOU FEEL OUTTA PLACE.

Matt Phillips

Matt Phillips

πŸ‘ πŸ‘Ž 😐
Helpful staff Friendly staff Great deals Wide range of products

I don't know what some of these people are talking about. The staff has always been helpful and friendly each time I have visited. And they have great deals on e-cig liquid, plus a wide range of e-cigs, batteries, tanks, etc.

Jeremy Wilson

Jeremy Wilson

πŸ‘ πŸ‘Ž 😐
Overcharged Poor Customer Service

Went in store and bought a little wiz kit was told it was$41.00 when I get home and noticed that my receipt he had charged me $48.59 for the item that was supposed to be $41.00 so when I called the shop and ask the price of the little wiz kit I was told he couldn't give me the price

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