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Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | Logo

Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape |

3.8

133 reviews

Review of Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape |

Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | is a local business in Atlanta, Georgia that offers a variety of products and services related to tobacco, cannabis, vaporizers, and more. The store is located at 2165 Cheshire Bridge Rd NE Unit 3 and is open seven days a week.

The store offers a range of products, including vapes, hookahs, papers, smokers' trays, Raw Papers, torches, and more. They also have a variety of CBD products, including oils, edibles, and topicals. The store has a good selection of merchandise, and customers can find everything they need in one place.

The store has a friendly and knowledgeable staff who are always willing to help customers find what they need. They are also willing to answer any questions customers may have about the products they sell.

The store has a quick visit option, which is perfect for customers who are in a hurry and need to get in and out quickly. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The store offers in-store shopping, but unfortunately, they do not offer delivery services. Customers can pay for their purchases using debit cards, credit cards, and NFC mobile payments.

The store has received mixed reviews from customers. Some customers have had positive experiences with the store, praising the staff for their helpfulness and knowledge. Others have had negative experiences, with some customers complaining about the store's return policy and customer service.

Overall, Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | is a good local business that offers a range of products and services related to tobacco, cannabis, and vaporizers. The store has a friendly and knowledgeable staff, and customers can find everything they need in one place. However, customers should be aware of the store's return policy and some negative reviews from customers.

From the business

"Established in 2011, Xhale City is deep-seated in Atlanta, Georgia. Known as one of the largest Smoke and Vape supply outlets in the Southeast, Xhale City offers the newest, top-quality products at leading prices. Our employees set the bar in product knowledge and can assist in finding the ideal vape, CBD or smoking accessories for your needs. Our mission is to be number one in delivering the hottest, trending products at the best prices in the market."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | Reviews - 133

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Liza M

Liza M

👍 👎 😐
Parking Lot Customer Service Disposable Vapes New Employees Vibe

This store HAS a parking lot. Unlike a certain Xhale city...

Decent costumer service. Had a nice verity of disposable vapes.

I went back to this particular store, and noticed new employees. Not sure what happened to the old ones, but I do not like the vibe from the new ones.

Moon Sent

Moon Sent

👍 👎 😐
Poor Customer Service Lack of Knowledge

These folks have no idea what they sell, or how to answer questions about it. Staff the store with people that know what they’re doing or close the location altogether.

Tel DuHart

Tel DuHart

👍 👎 😐
poor customer service rude behavior standoffish attitude COVID precautions

I'm being Generous even giving it two stars. I value great customer service no matter how good your product is. There is a girl in the shop with blue hair who's customer service was absolutely horrible. She seemed very short tempered, dismissive and condescending in her tone when answering questions. She also seemed a bit standoff ish and yes although we should be cautious because of Corona there's a difference in being cautious vs extra and impolite. Product is good, but customer service is aweful.

Tiffany Counts

Tiffany Counts

👍 👎 😐
Disappointing Customer Service Card Machine Down Poor Staff Behavior

Great selection, but disappointing customer service. Around 10pm, December 26th, the card machine was down. I waited in line to ask the lone clerk for info on the next closest location because I needed vape juice and coils and only had $20 in cash on me.

When my turn in line came up, the clerk ignored me after ringing up the guy in front of me and went back to helping people on the floor who weren't in line.

When I asked, still standing by the register though she'd walked away, if she could call another location to verify their card machine was working, she replied "You can Google it." You know what else I can do? Shop somewhere that they hire people who have some level of customer service ability.

Updated: Just avoid this Cheshire Bridge location. The Tucker store has a fantastic, helpful staff and the same products just a few miles away.

Real Estate Agent

Real Estate Agent

👍 👎 😐
Great selection Good discount bin

Great selection. This location has a really good discount bin. My only issue is i wish they stocked natural vape juice products. Also if you're looking for really cheap juice it's hit or miss. But that's ok.

Justin Snow

Justin Snow

👍 👎 😐
Poor Customer Service Unprofessional Behavior

Come here literally multiple times a week and have mostly positive experiences but today got here at 1049 and was given a cut throat signal that they were closed as she flipped the open sign off in front of me. It’s not like I rolled up at 1058. I will definitely be taking my business elsewhere.

Carter Lovett

Carter Lovett

👍 👎 😐
helpful staff knowledgeable excellent customer service

I was welcomed as soon as I entered the store. The staff is extremely helpful and knowledgeable. All my questions were answered without making me feel as if it were something I should have already known as vaping is somewhat new to me. Awesome job guys, keep up the good work!

Caitlin Briggs

Caitlin Briggs

👍 👎 😐
Bad customer service Poor employee behavior Unsatisfactory shopping experience

This company is amazing but this location needs new employees ASAP. I went in and watched this woman answer inquiries for about 20 minutes while ignoring EVERYONE else in the store. The people weren’t ready to purchase anything. It was so bad a gentleman (my hero) said excuse me and ask the people if it was ok if we purchased our items because we were all ready. At this point there were 5 people in there all looking agitated. I will NOT be back to this location. Go to lil 5 they are AMAZING over there and carry the same products.
Btw I hate writing reviews but it was the worst shopping experience I’ve ever had.

Colton Hall

Colton Hall

👍 👎 😐
Poor Customer Service Strict ID Policy

The lady was very nice until my friend who was not buying anything could not present ID, for something completely unregulated, NO2 and a cracker. Do not go into the store without bringing your ID or they will not answer your questions.

Xaiurii Larin

Xaiurii Larin

👍 👎 😐
Friendly Staff Wide Selection Authentic Products Good Customer Service

Very friendly and plenty of vaporizer options plus they sell CBD oil so that's nice though some of their things I can find online a lot cheaper I like going to the shop because you know what you're really getting and you know it's not fake or a knock off. They didn't have a color that I wanted but they did say they would try to get it next week which I really appreciated.

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Xhale City - Cheshire Bridge Rd | CBD • Smoke • Vape | Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 11 AM to 11 PM