Search

Review of Xhale City - Sandy Springs | CBD • Smoke • Vape |

Xhale City - Sandy Springs | CBD • Smoke • Vape | is a local business that offers a wide range of smoking products and accessories. The store is located at 6427 Roswell Rd ste a, Sandy Springs, GA 30328, and is open seven days a week. The store offers a variety of products, including tobacco, cannabis, vaporizers, and more.

The store has a large selection of products, and the staff is knowledgeable and helpful. They are always willing to answer questions and provide recommendations based on individual needs. The store is well-lit and maintained, and the products are well-organized, making it easy to find what you're looking for.

The store offers a variety of service options, including in-store shopping and quick visits. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store accepts debit cards, credit cards, and NFC mobile payments.

The store has received mixed reviews from customers. Some customers have reported rude staff and poor customer service, while others have praised the staff for being friendly and helpful. The store has also been criticized for not having certain products in stock, while others have praised the store for its wide selection of products.

Overall, Xhale City - Sandy Springs | CBD • Smoke • Vape | is a local business that offers a wide range of smoking products and accessories. The store has a large selection of products, and the staff is knowledgeable and helpful. While the store has received mixed reviews from customers, it is worth checking out if you are in the area and looking for smoking products and accessories.

From the business

"Established in 2011, Xhale City is deep-seated in Atlanta, Georgia. Known as one of the largest Smoke and Vape supply outlets in the Southeast, Xhale City offers the newest, top-quality products at leading prices. Our employees set the bar in product knowledge and can assist in finding the ideal vape, CBD or smoking accessories for your needs. Our mission is to be number one in delivering the hottest, trending products at the best prices in the market."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Xhale City - Sandy Springs | CBD • Smoke • Vape | Reviews - 269

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brittany Oakes

Brittany Oakes

👍 👎 😐
Excellent customer service Friendly staff Helpful Good alternative suggestion Knowledgeable staff Customer loyalty

Always excellent customer service here. Everyone is extremely friendly and willing to help. I went in to try out a Juul pen as a complete newbie to vaping. Kyle greeted me and told me about a better alternative to the Juul pen, and even helped me set it up and fill it up with juice. I've been going to this store for a couple years, and will definitely go out of my way to go back to this particular Xhale.

Taylor Dowell

Taylor Dowell

👍 👎 😐
Poor Customer Service Bad Business Practices

Your sandy springs location closed 25 mins early on XMAS eve. The 2 gentleman that were in there, turned all the lights off and refused Service to a number of us that were standing outside at 7:40pm. You have it posted that you wouldn’t be closing until 8. This isn’t surprising considering this is the same business whose employee threw an absolute temper tantrum and refused service
To a paying customer because a piece of clothing he was wearing that supported a political party. Get your business together. Do better

Emily H-G

Emily H-G

👍 👎 😐
CBD Products Sleep Issues Relaxation Helpful Staff Improved Well-being

I am so impressed with the new selection of CBD products here! I have sleep issues due to a medication I take, and the guys at XHale City helped me find a high-quality CBD tincture specific to sleep promotion and relaxation. I went from getting maybe 3 hours of sleep a night if I was lucky to a solid 6 or 7 hours since using the tincture. Many sincere thanks to the XHale City staff for helping me make an informed decision and improve my well-being!!!

Jason K

Jason K

👍 👎 😐
No Covid Safety Measures

Please wear a mask when a customer enters the store.

I would have loved to stay and browse some new vape products learn from the employees who seem very welcoming and knowledgeable about vapes, but decided to leave early as I didn't feel comfortable being inside an enclosed space without basic covid safety rules being enforced.

Wayne G

Wayne G

👍 👎 😐
Great Service Knowledgeable Staff Good Deals

Absolutely amazing service by Justin. Nothing was a problem and helped me step up from a beginner to the next level of vaping. Got a great deal on everything i needed.

Ethan

Ethan

👍 👎 😐
Scam No Receipt Poor Customer Service

The manager on duty on October 14 around 11pm scamed me out of 100 dollars. I went to purchase a really nice tobacco bubbler whe the person running the cash register claimed that the system that allows credit card payments was down and that I had to pay cash. I followed up saying that is fine as I intended to pay in cash anyway and didn’t think anything of it. I selected a water bubbler and asked for the price. He claimed that it was 250$ and it did look like it could have been that price. I also purchased a concentrate nail and a diffuser witch he said has 50$. I told him that I would take it. He went to grab it and rolled it in bubble wrap alloung with the other pieces. At some point he removed the diffuser from my bag when I was not looking. I payed him $300 and asked for a receipt, and he said he had put one in the bag. My mistake again was that I didn’t check if he actually did. Later on when I got home I realized that the diffuser was missing and that there was a 150$ sticker on the bottom of the bubbler. After noticing, I imediately went back to the store where he gave me the diffuser back with out questioning me. Then I asked about the price and claimed that I only payed 200$ in total. I told him to look at the previous transactions on the register as I purchased it around 30 mins before. He then went on to say that there was no record of me paying for the product and that I must have gotten it at a different store. I unfortunately was unable to do anything about it and recommend people to stay away from the store. I also recommend that if you do shop there that you make sure you do get a receipt.

Ricola Patterson

Ricola Patterson

👍 👎 😐
Poor Service Unprofessional Behavior

This is place is close by my home, typically the service is okay. However tonight I went to the location and the employee had the store closed before closing and refuses to allow me make a purchase even though I knew exactly what I wanted to purchase. Essentially he’s losing the business money. Because not only did I want to make a purchase. There was another patron there to make a purchase as well. Highly disappointed.

Jennifer Chastain

Jennifer Chastain

👍 👎 😐
helpful staff knowledgeable great customer service repeat customer

The chick with hair all the way down her back is so helpful and knows every answer to any question I ask! Thanks boo boo on helping me pick out my 3rd vape I've bought from y'all! 😘 mom

Frost&Fire

Frost&Fire

👍 👎 😐
Awesome service Helpful staff

Awesome service I ran into a friend there and he helped get my vape setup and they helped my sister's friend with her first vape as well

Miklos Kovács (Meekthefreak)
Great Shop Awesome Selection Knowledgeable Staff Recommend to Friends

What a great shop! They have an awesome selection of products and are knowledgeable in vapes and rebuildables. Will definitely be back and recommend to all my friends, thank you!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Xhale City - Sandy Springs | CBD • Smoke • Vape | Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 11 AM to 11 PM