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Review of The Vapor Door

The Vapor Door: A Vaporizer Store with Mixed Reviews

The Vapor Door is a vaporizer store located at 1733 W Broadway St, Idaho Falls, ID 83402. The store is open from 10:00 AM to 10:00 PM from Monday to Saturday and from 10:00 AM to 7:00 PM on Sundays. The store offers in-store shopping and accepts debit cards, credit cards, and NFC mobile payments.

The Vapor Door is a wheelchair-accessible store with a wheelchair-accessible entrance and parking lot. The store is known for its wide range of vaporizers and vaporizer accessories. The store's staff is knowledgeable and friendly, and they can answer most questions about the products they sell.

However, the store has mixed reviews from its customers. Some customers have praised the store's staff for their helpfulness and knowledge, while others have criticized the store's customer service and return policy.

One customer complained that the store's staff had no knowledge about CBD and sold them expired products. Another customer was upset that they were pressured into buying a detox product and was denied a refund or store credit when they changed their mind.

On the other hand, some customers have praised the store's staff for their friendliness and helpfulness. One customer was impressed by the store's selection of products and the helpfulness of the staff. Another customer praised the store's staff for insisting that customers open and try their products in the store to check for leaks or defects.

Overall, The Vapor Door is a vaporizer store with a wide range of products and knowledgeable staff. However, customers should be aware of the store's return policy and customer service before making a purchase.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Vapor Door Reviews - 127

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Corbin

Corbin

👍 👎 😐
Poor Customer Service Incorrect Order

Went in and bought some juice, specified four times that I did not want 6m of nic. They gave me 6mil and when I came back with less than half a tank used from the bottle, the best they could do was 25% off a new bottle.

Melanie Supry

Melanie Supry

👍 👎 😐
Poor Customer Service Lack of Knowledge

The employee's are not very knowledgeable when it comes to the vape products. I specifically told them no menthol, the girl assisting me recommended a vape juice so I bought it and when I got to my car it said menthol on the box. Not even a minute later I re entered the store telling her I said no menthol and this has menthol and she told me no exchange because I left the store... I went there for convenience because it is close to my house... I usually go to Idaho vape and will continue to drive across town to Idaho vape..

Owen B

Owen B

👍 👎 😐
Great Product Great Price Helpful Staff Knowledgeable Recommend

sold me a great product at a great price . I'm not from the area and the staff behind the counter sold me exsactly what I needed . I wanted a vap to try and give up smoking they didn't try and up sell me something I didn't need . they sold me the best product to suit me . also they gave me 50% off juice because I purchased a vap .
also gave me a lot of advice and knowledge about different products .
this was a really good experience and I would recommend to all .

Thomas Sorensen

Thomas Sorensen

👍 👎 😐
Poor Customer Service Defective Product Overpriced

I had bought my vape pen today and I guese in fried the battery took it back 4 hrs later and the fat kid that works there told I was pretty much was screwed and had to by a new battery. He lacks customer skills and if he is what y our staff is like then I will tell everybody not to shop at that location. With workers like him I'm surprized you are still in business. I paid over $30.00 for something I got to use for 2 hrs . the sales man that was there in the morning was real knowable an friendy. But the one that works at night just wanted to take more money from me instead of fixing the problem wich makes me bummed out about that location I wil be sending my money across town. Thanks for your top notch employee.

Glen Garner

Glen Garner

👍 👎 😐
Pricey Potent Bad Taste

Nice and chill folk. I wasnt too impressed with their mitragyna before (can't remember the name but it came in pill bottle-sized containers with a really annoying sad excuse for a spoon inside each one, dead flavor), but the big 250s from Mitra Botanicals they have now are very potent. A little pricey but I'm a happy camper in a pinch.

EDIT: A while back I bought a batch of their Mitra Botanicals white vein powder that was the absolute worst. It tasted extremely tannic -- mitragyna is tannic but this was another level, it lacked the tea-like flavor that one expects from this plant: it tasted chemical -- AND it had absolutely no effect. (As in, I went into the unpleasant stage one encounters after not having any mitragyna after using it regularly for a while, WHILE I was taking it.) Really it was a blessing as it was past time for me to take a break from it, but fair warning. The red and green here are reliable but I will not buy the white. Still, I understand that they can't control this and the young gentleman up front is a solid guy.

Joel Ramirez

Joel Ramirez

👍 👎 😐
Good Prices Good Customer Service Logical Reasoning

I've been to hella vape spots across the weastern US and coming home to local shops really makes my buying experience stress free. These guys have good prices, good customer service and well they've answered just about all my questions with logical reasoning. If you want to save money buy online because we all know everything online will always be cheaper. With that said. The bad reviews I've read so far seem like the customer just had a bad day and usually want to damage the rep of the shop but if you had a good experience your most likely not gonna post a review. I've shopped here and and other local shops and needless to say they all are great and these guys seem to always draw me back. So whatever it is you guys are doing keep it going.

Elijah Kerns

Elijah Kerns

👍 👎 😐
Excellent Customer Service Reasonable Prices Great Selection of Products

excellent customer service, reasonable prices, and a great selection of products. 5 stars!

Dustin Nielson (Dusto)

Dustin Nielson (Dusto)

👍 👎 😐
Poor Customer Service Wrong Parts No Refund

The owner of the shop is awesome the customer service is OK what I did not like is I spent over $200 on parts and extra coils that I was not able to use because the workers grab the wrong piece and then because I took them out of the store was not able to get a refund or even a replacementt. The lack of knowledge of the people that work there cost me $200 and that is it right I bought one of their many pins from their store I went home and the "wasn't working so I went online to see if I could order them from the manufacture and seeing that the pen was $50 cheaper online that it was from the store

Kristina W

Kristina W

👍 👎 😐
Expensive Limited Options

One of the pricier ones in the area. They only offer single pack coils at a remarkable up charge. I’ll still go in a pinch, but definitely not the first choice stop.

Levi Edwards

Levi Edwards

👍 👎 😐
Expensive Poor Quality

Prices are way too high! Look online or go across town to tsunami smoke shop. I dumped so much money into vape pens that would constantly break and I was told it was just normal. Eventually got the help and advice I needed over at tsunami smoke shop. Much friendlier people and prices!

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