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Review of CBD Kratom

CBD Kratom: A One-Stop Shop for All Your CBD and Kratom Needs

CBD Kratom is a women-owned business that specializes in providing high-quality CBD and Kratom products to its customers. The store is located at 2630 Mascoutah Ave Suite 102, Belleville, IL 62221. The store is open seven days a week, from 8:00 am to 10:00 pm, making it convenient for customers to visit at any time of the day.

Service Options

CBD Kratom offers a variety of service options to its customers, including curbside pickup, in-store pickup, and in-store shopping. The store does not offer delivery services. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly and a transgender safe space.

Products

CBD Kratom offers a wide range of CBD and Kratom products, including oils, capsules, gummies, edibles, topicals, and more. The store also offers a variety of strains of Kratom, including Maeng Da, Bali, and Green Malay. The store's products are sourced from reputable brands and are of the highest quality.

Customer Service

The staff at CBD Kratom is knowledgeable and friendly, providing excellent customer service to all customers. The staff is always willing to answer any questions customers may have and help them find the right product for their needs. Customers have praised the staff for their helpfulness and knowledge.

Customer Reviews

Customers have left positive reviews of CBD Kratom, praising the store's products and customer service. One customer praised the store's staff for their knowledge and helpfulness in finding the right product for their needs. Another customer praised the store's comfortable atmosphere and welcoming staff.

Overall, CBD Kratom is a great place to shop for all your CBD and Kratom needs. With a wide range of products and excellent customer service, customers are sure to find what they need at this store.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

CBD Kratom Reviews - 386

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Olivia Mohr

Olivia Mohr

πŸ‘ πŸ‘Ž 😐
Helpful Staff Affordable Prices Wide Product Selection

Love this place! So helpful every time! Sue was great today! Affordable, and lots of products to really customize your experience!

Marnie Schneider

Marnie Schneider

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Empathy CBD Kratom franchise

I accidentally called this location because google said the phone number was the customer service number. I was calling customer service to file a complaint with one of CBD Kratom’s stores in Chicago, but quickly realized I had called another store location. The reason for this review is to let the owners, managers, staff members, and of course customers know that NATHAN went above & beyond what this franchise could possibly expect from a staff member or even a manager. He recognized in my voice that I was upset about something and kindly asked if there was anything he could do to help. He not only gave me the correct customer service number, but empathetically listened about the many gripes I’ve been having with the Halsted and Damen locations in Chicago. I felt heard, understood, and most importantly validated. Nathan knows all the products the store sells inside & out, he trains new employees, and I have no doubt his exceptional work ethic already stands out... BUT this man took the time to provide the best customer service I’ve ever received that I can remember. Everyone that’s apart of the CBD Kratom franchise should give him a shout out and strive to learn from him, not only about the store products, but also how to help customers feel heard with that important sense of empathy most people in this world don’t naturally possess. Again, Nathan if you’re reading this, thank you so much- I felt like a weight was lifted once we hung up the phone!

Trei

Trei

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Good Product Quality

Went in curious, had all my questions answered. Have tried their kratom (multiple products) and have not been disappointed. Staff is always very friendly and conversational, and not to mention they remember you even if you are only in once a month or so. If Austin or Anna read this thanks for the awesome help!

Tatiyana Binford (amourtati)

Tatiyana Binford (amourtati)

πŸ‘ πŸ‘Ž 😐
Amazing Customer Service Professional Tempting

Loved it ! Sue and Frannie were absolutely amazing customer service was professional and very tempting! Most definitely coming back

Kierstan Otey

Kierstan Otey

πŸ‘ πŸ‘Ž 😐
Helpful Knowledgeable Favorite Employee

Travis was wonderful when I stopped by today. He was very helpful and knowledgeable with getting Kratom. He is a new fav employee!

Kathy Vieregge

Kathy Vieregge

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Customer Service Pet Health

I went into the store especially for my cat who is having a health problem and for my arthritis. Sue and Jazz were very helpful pointing me to product for my specific needs and answering all my questions

Kaitlin Thompson

Kaitlin Thompson

πŸ‘ πŸ‘Ž 😐
Informative Life Saver Recommend

Megan Stanley was so informative of all of their products. Truly a life saver!! 10 out of 10 would recommend her for anyone wanting to learn.

Christie Spires

1st time shopping here. Courtney was very helpful and very knowledgeable. Will definitely be coming back!

Christie Spires

Had an awesome experience. Courtney was very helpful and was amazing to work with. She answered all of our questions.

Jayson Journey

Jayson Journey

πŸ‘ πŸ‘Ž 😐
Convenient Location High Quality Products Friendly Staff

I love this store! Its so close to my house so I love stopping by to grab what I need. The store is always immaculate! I love the clean environment and set up. The way things are set up makes shopping easy, simple, and efficient.

The products in the shop are top of the line! Ive shopped all over and don't be fooled by the array of cheap cbd products you might find at a gas station! All the cbd and kratom products are fresh, excellent quality, and really work.

My favorite part of coming in is the manager Anna. She is just a ray of sunshine! Always professional, always, in a good mood, and so approachable. Her kindness is only outmatched by her knowledge of the products in her store. She knows their background, how to use them best, and even has cool tips and hacks when working with them. Needless to say, I absolutely adore my local store, CBD Kratom, you have a customer for life, will send friends!

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CBD Kratom Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM