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Review of Mad Hatter's Hide Away smoke shop

Mad Hatter's Hide Away smoke shop: A Wonderland for Smokers

Mad Hatter's Hide Away smoke shop is a popular destination for smokers in Rochester, New York. The shop offers a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop is located at 2334 Culver Rd, Rochester, NY 14609, and is open seven days a week.

Service Options

The shop offers several service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not available. Customers can choose the service option that best suits their needs.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the shop.

Planning

Customers who are in a hurry can visit the shop for a quick visit. The staff is knowledgeable and can help customers find what they need quickly.

Payments

The shop accepts debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases.

Product Selection

Mad Hatter's Hide Away smoke shop has a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop also has a great selection of glassware and smoking accessories. Customers can find everything they need for their smoking needs at the shop.

Customer Service

The staff at Mad Hatter's Hide Away smoke shop is friendly and knowledgeable. They are always willing to help customers find what they need and answer any questions they may have. Customers appreciate the excellent customer service they receive at the shop.

Customer Reviews

Customers have left positive reviews for Mad Hatter's Hide Away smoke shop. They appreciate the great selection of products, knowledgeable staff, and excellent customer service. Customers also enjoy the sensory experience of the shop, with its sights and smells. Some customers have been visiting the shop for years and appreciate the personal touch of the staff remembering them and saying hello.

Please note that the business's website and contact information have not been included in this description.

From the business

"Mad Hatter's Hideaway is Rochester's #1 Smoke Shop! We carry the best cigars, vape, CBD, and tobacco products. We also have Rochester's largest selection of glass, featuring local glass artists and the most popular brands worldwide!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mad Hatter's Hide Away smoke shop Reviews - 413

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Patricia Assumpta

I am always greeted when I go in and I have always worked with friendly, patient folk.

clint barrett

Awesome place! Knowledgeable and helpful staff and always have what I'm looking for.

Aidan Eldridge

Decent prices and the service isn't bad either. On the other hand, this place offers a variety of glass and/or items that would intrigue any smoker. Ranging from cigars to hookahs, this store has it all!

Dan Courchaine

Staff is knowledgeable and friendly. Joe is great! He helped me find everything I was looking for and treated me like family!

Emoney

They have the best glass selection in Rochester hands down! Best shop around always a great experience going to mad hatters.

Dylan Rothfuss

Always love stopping here for all my smoking and vaping needs. The staff are extremely knowledgeable, friendly and over the top helpful. Thanks for being THE best shop around.

kelvin Young

Staff is very knowledgeable & super helpful. The discounts are amazing and I wouldn't go anywhere else but Mad hatters!

Corey Adams

This place is great! started coming here because of the lack of everything in webster. Joe and Nicole are awesome. Super helpful

Zak Hasenauer

The service is always great and they have great prices. They're also very knowledgeable about their products and can you help you with virtually all of your smoking needs.

Jason Ripley

Always a great experience! Very knowledgeable and helpful staff! I Love 'Em!

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