Review of Mad Hatter's Hide Away smoke shop
Mad Hatter's Hide Away smoke shop: A Wonderland for Smokers
Mad Hatter's Hide Away smoke shop is a popular destination for smokers in Rochester, New York. The shop offers a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop is located at 2334 Culver Rd, Rochester, NY 14609, and is open seven days a week.
Service Options
The shop offers several service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not available. Customers can choose the service option that best suits their needs.
Accessibility
The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the shop.
Planning
Customers who are in a hurry can visit the shop for a quick visit. The staff is knowledgeable and can help customers find what they need quickly.
Payments
The shop accepts debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases.
Product Selection
Mad Hatter's Hide Away smoke shop has a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop also has a great selection of glassware and smoking accessories. Customers can find everything they need for their smoking needs at the shop.
Customer Service
The staff at Mad Hatter's Hide Away smoke shop is friendly and knowledgeable. They are always willing to help customers find what they need and answer any questions they may have. Customers appreciate the excellent customer service they receive at the shop.
Customer Reviews
Customers have left positive reviews for Mad Hatter's Hide Away smoke shop. They appreciate the great selection of products, knowledgeable staff, and excellent customer service. Customers also enjoy the sensory experience of the shop, with its sights and smells. Some customers have been visiting the shop for years and appreciate the personal touch of the staff remembering them and saying hello.
Please note that the business's website and contact information have not been included in this description.
From the business
"Mad Hatter's Hideaway is Rochester's #1 Smoke Shop! We carry the best cigars, vape, CBD, and tobacco products. We also have Rochester's largest selection of glass, featuring local glass artists and the most popular brands worldwide!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Mad Hatter's Hide Away smoke shop Reviews - 413
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Crystal Lynn
Always the best service when I walk through the door thanks Nicholas Justin and Logan!
Karl Pearce LMT
Always friendly, knowledgeable and have what I need. Simply the best!!
Nathaniel Rosario
Friendly staff. Good selection. Layout is a bit confusing but they'll help you find what you need.
Frederick Hayden-Larson
polite and friendly staff. Easy to ask questions and always a pleasure to deal with an honest price.
Wolf
Once you go down the rabbit hole, you never want to leave. If your looking for QUALITY, high end & not that cheap glass or defective electronic pieces, this is your spot.
Sierra Nicole
Joe was awesome!! helped us pick out an awesome piece, measured the down stem for us and even let us swap out the bowl head for an even exchange! the staff was super friendly! Stop on in and check them out!! make sure to ask for Joe šš½
david fridley
Average prices, but by far the best selection I've seen in one store for glass. They also say if any of there competition has lower prices they'll at least match it. Plus they have a lot as far as cigar, wrap, and juice selection. Bought a box of wraps and they gave me a decent discount after simply having an employee ask there manager. Going back for sure.
Lindsay Varga
Ive only been 3 times, each one exceeding my expectations! Very knowledgeable and patient staff... and when learning about the new complexities of the CBD world (from someone with anxiety, and chronic pain) the patience and understanding of my curiosity and questions was very reassuring, and extremely appreciated!!
I will definitely continue to recommend this shop!
Amaraette Robinson
An artist friend turned me on to this shop in New York though I live in Colorado and every single transaction and experience over the past year has been top notch! I have plenty of stores in the Denver area I could shop at, I still choose to shop here for the customer service and amazing options!! Iām always sending my friends here.
Phillip Lombardo
All around great customer service and selection, if I had any questions donal was right there to help I'll for sure be back