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Review of Mr. Nice Guy St. Charles

Mr. Nice Guy St. Charles: A Women-Owned Tobacco Shop with Excellent Customer Service

Mr. Nice Guy St. Charles is a tobacco shop located at 1550 Veterans Memorial Pkwy, St Charles, MO 63303. This business is identified as women-owned and has a friendly and knowledgeable staff that provides excellent customer service. The shop is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to visit at any time of the day.

The shop offers a wide range of products, including tobacco, vape products, CBD, Kratom, and other smoking accessories. Customers can choose from a variety of options and get recommendations from the staff if they need help deciding. The staff is knowledgeable about the products and can answer any questions customers may have.

Mr. Nice Guy St. Charles offers different service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also LGBTQ+ friendly and a transgender safe space, making it a welcoming environment for everyone.

The shop has received positive reviews from customers who have praised the staff's knowledge and excellent customer service. Customers have also appreciated the staff's willingness to help and provide recommendations. One customer mentioned that the staff was excited and suggested products they have used, which impressed them. Another customer mentioned that the staff was knowledgeable and gave great suggestions, and the manager helped them get a better vape when the first one didn't work.

Overall, Mr. Nice Guy St. Charles is a great tobacco shop with a friendly and knowledgeable staff that provides excellent customer service. The shop offers a wide range of products and different service options, making it convenient for customers to shop. The shop is also wheelchair accessible and an LGBTQ+ friendly and transgender safe space, making it a welcoming environment for everyone. If you're looking for a tobacco shop in St. Charles, MO, Mr. Nice Guy St. Charles is definitely worth checking out.

From the business

"Mr. Nice Guy is proud to operate in St. Louis! We’re your one-stop shop for vaporizers and vape pen replacement parts, pipes, hookahs, glass bubblers, rolling papers, electronic cigarettes, t-shirts, CBD products and various strains of kratom. We carry over 20 strains of kratom and the highest quality CBD products on the market. Did we mention the staff here at Mr. Nice Guy is just as awesome as the products we carry? If you can’t find what you’re looking for, we’ll be sure to help you find it!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mr. Nice Guy St. Charles Reviews - 499

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brynn McKennya

Brynn McKennya

👍 👎 😐
Great Customer Service Knowledgeable Staff Welcoming Environment

I stopped by Mr. Nice guy today as I am a beginner with hookah. Kyle W explained every single detail about what I needed, and even gave me a bundle deal. He was so nice the whole time and didn’t get annoyed with my many questions. Everyone was very enthusiastic when we came in, and made it welcoming. Dani was super sweet too. I’ll definitely be shopping here more now!

jessica rollberg

jessica rollberg

👍 👎 😐
knowledgeable staff welcoming experience great customer service

Kyle W., Skylar, Paige and Kate made our experience delightful! Everyone was super knowledgeable. They shared their knowledge with my 64 yr old mother and really helped her understand the benefits of every product. They were wonderful to work with and made our experience at the store easy and inviting. I'm looking forward to coming again! Thanks Mr. Nice Guy's for being such a welcoming experience. Looking forward to shopping here again!!!!

Chad

laid-back and awesome staff-- was assisted by an employee named, EL, and he was super helpful

Aaron Breitbarth

Aaron Breitbarth

👍 👎 😐
Helpful Staff Knowledgeable Polite

The associate, “El”, at Mr. Nice Guy helped me find exactly what I was looking for, and El answered my questions. The staff was polite and well groomed, and I appreciate their knowledgeability.

Brittany ware

Brittany ware

👍 👎 😐
Knowledgeable Staff Welcoming Atmosphere

Always a pleasure coming into Mr. Nice Guy's. Harry is super knowlegeable about the products and helps me with oicking out ecaxtly what i'd like. Staff make you feel welcomed. Will be back.

Jenny Roach

El was very pleasant, patient and helpful. You guys always have nice and knowledgeable employees.

GAIN GAIN

GAIN GAIN

👍 👎 😐
Great Customer Service Helpful Staff Will Return

EL did wonderful with showing me around great customer service skills , answered all the questions i had and got everything i needed

..will be returning :)

Leslie Jordan

Leslie Jordan

👍 👎 😐
Friendly Staff Clean Store Organized

Super friendly team! They greeted me right away, told me about all their promotions and found exactly what I needed. It was a super clean store and nicely organized. Thank you Hailey, Erica, Skyler and Kyle W!

Cody ***

Cody ***

👍 👎 😐
Excellent Customer Service Knowledgeable Staff Crowded Store

Dani and Kate are the best! Helped me in every way I could imagine. Gave me a lot of knowledge about product I dont use but interested. With the knowledge they know and how well there customer service is they sure do need raises. They went above and beyond. Was alittle crowded last time. Would be nice if there was a cash register on both side to help multi customers. Thank you very much dani and Kate will be seeing you soon!!

Lauren Connell

Lauren Connell

👍 👎 😐
Helpful Staff Great Product Knowledge Beautiful Products Comfortable Shopping Experience

I came into the shop for the first time on Thursday 4/22. The clean and organized shop is full of a wide variety of beautiful products. Shy helped my sister and me out, and she remembered my sister from the last time she was there which was a couple months ago. If you've got a question about products in that store, she has a detailed and passionate way of sharing her knowledge. Shy's product knowledge made me feel super comfortable buying anything. Everything she has recommended has exceeded my expectations. Thanks again!

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Mr. Nice Guy St. Charles Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM