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Review of Mr. Nice Guy St. Charles

Mr. Nice Guy St. Charles: A Women-Owned Tobacco Shop with Excellent Customer Service

Mr. Nice Guy St. Charles is a tobacco shop located at 1550 Veterans Memorial Pkwy, St Charles, MO 63303. This business is identified as women-owned and has a friendly and knowledgeable staff that provides excellent customer service. The shop is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to visit at any time of the day.

The shop offers a wide range of products, including tobacco, vape products, CBD, Kratom, and other smoking accessories. Customers can choose from a variety of options and get recommendations from the staff if they need help deciding. The staff is knowledgeable about the products and can answer any questions customers may have.

Mr. Nice Guy St. Charles offers different service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also LGBTQ+ friendly and a transgender safe space, making it a welcoming environment for everyone.

The shop has received positive reviews from customers who have praised the staff's knowledge and excellent customer service. Customers have also appreciated the staff's willingness to help and provide recommendations. One customer mentioned that the staff was excited and suggested products they have used, which impressed them. Another customer mentioned that the staff was knowledgeable and gave great suggestions, and the manager helped them get a better vape when the first one didn't work.

Overall, Mr. Nice Guy St. Charles is a great tobacco shop with a friendly and knowledgeable staff that provides excellent customer service. The shop offers a wide range of products and different service options, making it convenient for customers to shop. The shop is also wheelchair accessible and an LGBTQ+ friendly and transgender safe space, making it a welcoming environment for everyone. If you're looking for a tobacco shop in St. Charles, MO, Mr. Nice Guy St. Charles is definitely worth checking out.

From the business

"Mr. Nice Guy is proud to operate in St. Louis! We’re your one-stop shop for vaporizers and vape pen replacement parts, pipes, hookahs, glass bubblers, rolling papers, electronic cigarettes, t-shirts, CBD products and various strains of kratom. We carry over 20 strains of kratom and the highest quality CBD products on the market. Did we mention the staff here at Mr. Nice Guy is just as awesome as the products we carry? If you can’t find what you’re looking for, we’ll be sure to help you find it!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mr. Nice Guy St. Charles Reviews - 499

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chasity Telano

Wonderful customer service by Keith and Kyle. They helped me find exact what I need.

Victoria Roderick

Keith was amazing at helping me find exactly what I needed two new pieces and a grinder. I definitely recommend 👌

Kortnie Heskett

Kortnie Heskett

👍 👎 😐
Great Staff Recommend

I come up here all the time to buy hookah stuff and 10/10 would recommend. Staff is wonderful, I worked with Haley today and she is always fun and welcoming. Come check them out and ask for Justin, sky, Haley, Hannah or Erica!

Zoe C

Zoe C

👍 👎 😐
Great Customer Service Knowledgeable Staff Recommend to Others

I received the best customer service here than I have anywhere else thanks to Justin! He’s very knowledgeable on all the products available at the store and very easy to talk to (he’s also very handsome!), he walked me through all the products I was interested in and answered every question I had , I would recommend this store to anybody !

anthony jennings

anthony jennings

👍 👎 😐
knowledgeable great attitude upsold to better product

Skylar was an awesome guy with lots of knowledge. He answered all of my questions thoroughly, had a great attitude the entire time, and even upsold me onto a better product than I originally went in for. Ask for him if you have any questions.

Alexander's

Alexander's

👍 👎 😐
Helpful Staff Great Experience No Pressure Sales

Kyle helped me and it was a great experience. He had suggestions on what I was looking for and he wasn't pushy when I went with cheaper options. After the transaction we had a nice discussion.

Rachel White

Rachel White

👍 👎 😐
Good Experience Friendly Staff Great Selection Variety

I've been in a twice now, I forgot to make a review last time, but it was such a good experience I came back! They seem to be able to get me with their buy two get one free deal. Shy and Kyle W aren't push tho, they just know their selection and was able to help me pick out things I didn't know I needed. They have quite the variety too choose from also. I had to get home and immediately try everything! I'm so pleased! My new grinder even has a game on it!

Anika Nicole

Anika Nicole

👍 👎 😐
Overpriced

Had everything I needed for once, even though the lighter I bought did not work even though it had fluid. Overly priced but would recommend.

Max Sadoff

Max Sadoff

👍 👎 😐
friendly professional knowledgeable accommodating fantastic product selection

Hannah, Kyle W., Justin, Dani and the entire MNG crew at the St. Charles location were outstanding! Despite me walking in at 8am sharp, everyone in the store was friendly, professional, knowledgeable, and accommodating! I will 100% be returning and look forward to continued business with them! The Delta 8-THC product selection was also fantastic!!

maurice wilson

maurice wilson

👍 👎 😐
Great Service Helpful Staff Will Return

Keith and hairy was great from when I first walked in. Helped me find what I needed. Will definitely come back 👍🏽

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Mr. Nice Guy St. Charles Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM