Lume Cannabis Dispensary Kalamazoo, MI

- I've had no issues getting the product I've wanted. I've had no issues with any employee. I've had success with delivery.
-My very big complaint is that pick up orders are a bigger priority than or equal to walk in customers. That to me is very unacceptable. Every store I've ever been in prioritizes in person customers. We walk in and show face. I've literally sat in the lobby for 45 min without being told that it was a long wait. I sit down and wait. HELLO? NO CUSTOMER SHOULD WAIT IN A LOBBY FOR PRODUCT BEFORE PICKUPS. GET IT?

Edibles are a fair price IMO. I've made a ton of edibles myself. Dosing is an issue that their product resolves.

I accept how they run their business. Overhead is high so product cost is high. When you don't have a personal dealer than this is what you get and pay for. Unfortunate but hey their in business to make money.

I WILL change my star rating once I've been responded to.

Update: Now 1 star instead of 3. Online curbside pickup. No instructions. Waited 40 minwithout a single person greeting me. Meanwhile car after car is helped as they come in. Unacceptable. These are justified complaints.

Update #2: I've been receiving email notifications of deals. I'm happy they reach out. But 65$ an 1/8 is insulting. Ripping people off is greedy and inhuman. $520 ounces? Please find a local dealer or drive to Lansing. Check weed maps and look at lansing dispensary prices there. You can easily find a dispensary ounce for under 300$ without trying to hard. I'll continue to update. I want to help the customers make a better financial decision and to avoid fake deals and over priced products. Don't believe in the cost of testing reasoning. It's not expensive. And to think their product is somehow "safer" is a joke. These are local growers who also sell on the side the same product that is supposedly "safer" at Lume.

Got some good crude for a good price

This is just a review for a certain flower. Overall I love lume. They are really friendly and professional but I was disappointed with the flower that I got from pickup. The orange cream indica is probably the worst weed I’ve ever seen. It did the job don’t get me wrong but after you get past the taste and the smell it leaves behind. It was extremely dry and tasted as if it was stale. When I smelled it as I opened the container I smelled a coffee earthy smell. Super dry texture as well. Then when it was burning in my joint it smelled like literal poop and burnt coffee. It is an odd one for sure. I bought a whole quarter of it and this is going to be a tough batch to finish.

Professional business atmosphere, variety of flower, oils, edibles, and other related products. Online services and offer free delivery. Also on site armed security. Very good location with plenty of parking.

Very friendly. They were never rude to my service dog and helped me choose what was best for me according to what i was looking for. They are a bit expensive compared to a few other dispensaries that i have been to.

Staff is great. Mario showed me around and was super knowledgeable and helpful. Prices are way high tho. Wich will probably keep me from buying here too often.

Friendly staff good products

Bought a item there. Wanted to pay with credit card. They wanted to charge me a $3.50 ATM fee. Bull. No ATM, just them ripping off folks.

Okay where do you get paid for these reviews?
Their prices are atrocious. Online ordering is almost to pre Y2K standards.
Lab testing is sus. Product is meh.
People are nice.

Love this place amazing service